Tag: New Century Dynamics Executive Search

Posted on

So, You Want to Go Big Time! Know Thyself!

This post is the second in a series of articles about planning to scale a small business into a larger enterprise.

Board Meeting

I am acutely aware of many budding entrepreneurs who failed to scale their prototype concept successfully.  Many were aspiring restaurant chain Executives.  I have had a few clients who failed to achieve their goals to build a larger company.   In every case, a skills deficit and lack of relevant experience contributed to their failure.   These entrepreneurs were competent small business managers but needed more capability to move to the next level.  They needed a clearer understanding of the requirements to build a large company and the mindset for long-term planning.  Some hired qualified Executives but did not give them the responsibility to perform.  As a result, their ‘hired guns’ did not stay as they could not abide the owner’s management style.  This post aims to provide insight to business owners without experience scaling a business.  It may be helpful to entrepreneurs with some experience who are looking to improve their growth and development.

One client engaged me to find a COO to facilitate their growth aspirations.  The owner knew that to build his company, he needed help from the executive level.  However, he failed to determine how his role would change.  He did not clarify the change of responsibilities or the lines of communication for the existing business.  As a result, the owner did not understand the desired role and responsibility expected of the COO.  Without a proper understanding of the role, any candidate they hired would probably lack the skills for success.

Entrepreneurs need an appreciation for their skills deficiency.  I mentioned this issue in my last post about development-related failures.  I have seen too many failures where the owners’ Ego prevented them from addressing their weaknesses.  They did not have the experience or management skills to scale a business.  Additionally, they needed to gain the skills to lead a growing concern.  More to the point, they could not acquire the necessary skills before their business failed.

If one needs prior experience building a larger enterprise, one should begin with a comprehensive self-assessment.  By ‘comprehensive,’ I recommend seeking input from others and using trusted diagnostic assessments.  You need clarity about your strengths and weaknesses to realize your dreams.  A good starting point is to complete a Personality Assessment.  Consider completing a Myers-Briggs Type Indicator, a Disc Assessment, or The Birkman Method; all are well-known and respected tools.  These diagnostics will help you understand your personality type, leadership strengths, and weaknesses.  You can compare your results to the profiles of successful business developers, guiding your development needs.   You can mitigate your weaknesses through personal development and hiring professionals whose strengths complement your weaknesses.  Consider forming a Board of Directors or an Advisory Board.  Remember, you will build from your strengths.

You will want to assess your business skill set and that of your team, I.e.  Sales and Marketing, Product Development, Accounting and Finance, Human Resources, etc.  Do you employ competent managers who have the capability to help you scale your business?

The business planning process can proceed when your self-assessment and personal development plan are complete.  I recommend a Professional Coach to help ensure your continued personal development.

Planning Overview

Set SMART Goals and Objectives for One, Three, and Five Years

(Specific, Measurable, Achievable, Relevant, and Time-Bound)

    • Establish Target customers, product(s), markets, technology
    • Evaluate and Strengthen Systems, Processes, Procedures
    • Determine Recruiting Needs (Probably need Outside Resources)
    • Determine Financing Needs, Long-term Capital, and internal cash flow
    • Establish Key Performance Indicators for Significant Metrics
    • Establish Annual Budget with Permanente based on results

Moving your small business to a bigger stage is a high-risk, high-reward proposition.  It isn’t much different for a large regional brand planning to go National or International.  However, the risk of failure may be more significant in the latter example.  For example, a common mistake for growing retail brands is a failure to effectively penetrate their home market.  In the retailing sector, penetration is leverage.  Penetration creates cost efficiency across Sales and Marketing, Purchasing and Logistics, and other General and Administrative Expenses.  Penetration equals competitive advantage.  The lack of optimal penetration will guarantee failure.  Often, one can trace the failure to scale by flawed assumptions and strategies established to guide growth.  Careful planning is the only way to mitigate risk and create a better opportunity for success.

Conclusion

Scaling a business requires careful planning.  Analysis drives planning.  Create and closely monitor Key Performance Indicators (KPIs) and adjust your activities accordingly.  Entrepreneurs should hire executives with experience scaling a business and respect their counsel.  Establish a process for Quarterly and Year-end Reviews to assess and revise the effectiveness of your Strategy and Objectives.  Perform Employee Performance Evaluations to ensure accountability for key staff members.  Establish Next Year’s Budget.  Rinse and repeat.

Thank you for visiting our blog.

 

Jim Weber, Managing Partner – ITB Partners

Jim Weber – Managing Partner,  ITB Partners

I hope you enjoyed our perspective and would like to receive regular posts directly in your email inbox. To this end, please put your contact information on my mailing list.

Your feedback helps me continue to publish articles that you want to read.  Your input is very important to me, so please leave a comment.

Posted on

Your Basement Electrical Plan

Great Room looking out toward the terrace

Our last post was about understanding the plumbing needs of your basement, especially drainage.  The plumbing plan for your project is essential.  However, a comprehensive electrical wiring plan may be more critical.  This post focuses on understanding the requirements and options for electrical components.  You should complete an electrical plan before you begin finishing your basement.    The first step to developing your electrical wiring plan is to secure the Residential Electric Code from your municipality’s building department.  Consider the additional load from appliances and electrical components that facilitate your lifestyle.  The added electrical load will likely require the addition of a sub-panel to service your basement.   Most existing homes need sub-panels for expansion.    You may benefit by consulting with an electrical contractor.

When we built our Atlanta-area home 28 years ago, we made a point to add as many electrical upgrades as possible.  We wired for telephone service with outlets in every room.  Additionally,  we wired cable service for twelve rooms, which included all bedrooms, two Family Rooms, the Master Bath, the Kitchen, the Bonus Room, and the Basement.  In retrospect, I wish we had wired the house with Ethernet cables for enhanced PC connectivity.  WiFi is OK, but we would have enjoyed the benefit of direct wired connections for computers and audio-visual components.  There are many more options today, from high-tech safety and security features to audio-visual, lighting, and smart technology.

Electrical Plan:  Things to Consider

    1. HVAC
    2. Outlets and fixtures
    3. Smart Tech
    4. Audio Visual
    5. Switches
    6. Lighting
    7. Safety & Security

The layout of your basement, captured vs walkout, will determine your heating and cooling needs.  Our basement remains relatively comfortable throughout the year, requiring minimal additional heating and cooling capacity.  For that reason, we decided on a mini-split system.  Your needs may differ based on the square footage you want to finish.  One could also install an in-floor heating system in a part of the basement.  Nevertheless, you will need to factor this electrical demand into your planning.

Refer to your municipality’s building codes for guidance on the minimum number of outlets required and the placement of smoke detectors.  The standard for placing outlets is usually no more than 12 feet apart in living areas and 6 feet apart in kitchens and bathrooms.   Your building codes also cover halls, doorways, and other areas. If you want to add wall-mounted televisions, plan for additional outlets where you want to hang the television(s).  These outlets will facilitate the concealment of electrical cords and other wires.  You may want to add additional outlets to accommodate Smart Technology solutions, including USB Enabled Outlets, Touchless Taps, or Concealed Outlets.

Much of our Smart Technology is WiFi-compatible.  It is convenient and provides a lot of flexibility.  WiFi connectivity can become overloaded, requiring booster systems or added routers.  I expect that, eventually, we will need to add another modem and router to accommodate the increased demand.

A primary objective for finishing our basement was to make a desirable retreat for our teenage Grandchildren.  That means accommodating electronic gaming systems, HD Televisions, and a great sound system.  We planned accordingly.  We installed two wall-mounted televisions with all cables and plugs hidden in the walls or behind the televisions.  We installed ceiling-mounted speakers connected to a state-of-the-art stereo receiver.  The audio-visual installation has been tested by the grandkids and given a big “thumbs up.”

We extensively used LED flush-mounted lighting throughout the finished area. We wired for ceiling fans in the Great Room and on the Patio. We added a wall-mounted, two-light fixture over the bathroom vanity. We wired the kitchenette for full functionality, including task lighting. The remainder of our lighting plan relies on table and floor-mounted lamps. Your plan might also consider under-counter/skirt board/task lighting, closet/cupboard lighting, and motion-sensitive lighting.

Switches and outlets are another essential consideration. There are many options for size, style, and functionality. We used dimmer switches to control all of the lights. Our electrical contractor added GFCI outlets in the bathroom and kitchenette. A third GFCI outlet was part of the original construction. GFCI outlets are an essential safety consideration covered by your Building Codes.

Summary and Conclusion

When developing your electrical wiring plan, begin by understanding the building codes.  You may want to engage an Electrical Contractor to help with this task.  As you start your work on your electrical plan, think about how you will use the space now and in the future.  The significant issues to address are Safety and security, HVAC, and lighting.  Aesthetic features like audio-visual, Connectivity, and Smart Technology offer many opportunities for your consideration.

JIll Weber, Owner and President of Kitchen Connections, LLC

For more information about Kitchen Connections, LLC and what we can do for you, visit http://kitchenconnections.biz

770-650-0632

 

Thank you for visiting our blog.

 

Jim Weber, Managing Partner – ITB Partners

Jim Weber – Managing Partner,  ITB Partners

I hope you enjoyed our perspective and would like to receive regular posts directly in your email inbox. To this end, please put your contact information on my mailing list.

Your feedback helps me continue to publish articles that you want to read.  Your input is very important to me, so please leave a comment.

Posted on

So, You Want to Go Big Time

ITB Partners Logo

This post is the first in several articles about planning to scale a small business into a larger enterprise.

ITB Partners Members Meeting

My wheelhouse is working with emerging companies.  My clients are successful business owner-operators seeking a bigger stage.  Their aspiration is admirable.  Notwithstanding their ambition, moving onto a bigger stage requires preparation.  It may include personal growth and development and work on the business.  Entrepreneurs need a strong Ego to become successful.  However, ego is not enough to build a more prominent company.  One must check one’s ego, listen to others, and ask thoughtful questions.  You need a roadmap.  A team of your peers with relevant experience can be helpful.  One should consider an Advisory Board or a more formal Board of Directors.  Some hire a Coach.  A serious focus on one’s transition will help ensure success. 

A former client provides a Case Study of failure to scale a business.  The client thought their successful restaurant concept had legs.  The three owners were an odd mix.  Two were entrepreneurs who created one-off restaurants.  The third was a former major chain restaurant icon.  Regrettably, the former big brand icon was out of touch with the industry.  However, they were well connected.  Their connections helped them raise capital to support their plans.  Their fundamental problem was that they were not a viable team.  They were at odds with one another, each working on their agenda.  They had a Board of Directors, which was equally divided.  They hired a competent CEO who soon left because he could not work in that environment.  They experienced a similar situation with their first CFO.  Their ultimate failure was an inability to execute their development strategy.  This dysfunctional client was beyond salvage mostly because they refused to listen to their advisors.  It was a sad, magnificent failure.

Your Foundation:

    1. Know Yourself: Personal Transformation from Small Business Owner to Business Executive
    2. Processes, Systems, and Procedures (including vendors, professional services, and supply chain) are in place with flexibility to grow and expand
    3. Financing is in place:  Stable internal cash flow, retained earnings, and outside financing.
    4. Know Your Customer in depth:  Demographic Profile, Frequency, Check Average, etc.
    5. Development Strategy:  Think Penetration; Your Home Market first

You must understand your customers and why they trade with you to expand your business.  You must know their disposable income, how often they visit your business, and how far they are willing to travel, among other relevant statistics.  This information is necessary to determine which trade areas to target.  You will need a Local Store Marketing Program, possibly a Loyalty Program, and likely, a Cause Marketing Strategy. 

Considering your workforce, can you answer the following questions in the affirmative?  Do you have a stable workforce?  Do you attract high-quality employees?  Do you have a healthy culture that rewards performance and is flexible to accommodate your plan?  Are job functions clear and understood?  Do your employees have the tools to perform their jobs at the highest level?  Do your policies reward results and ethical behavior?  Are you developing leaders?  Are your security policies, procedures, and systems up to par?  Is your compensation program competitive?  Negative responses provide a clear direction for further development.

This client’s Development Strategy was ill-conceived and poorly executed.  The first was to create a strategy based on the success of their original location.  It would make sense if their first location were not in a historic building.  Historic buildings are notoriously problematic as every area is a new adventure.   There is no learning curve, and the development costs are unpredictable.  This flawed strategy set the stage for all the problems that followed.  The second major development mistake was their failure to penetrate each market before moving into a new market.  Instead, they went for a ‘one-off’ strategy, building a single restaurant in markets across the Southeastern U.S.  This strategy failed to leverage their resources.  They incurred unnecessary logistics, operations management, and marketing expenses.  They did not meet the development timeline and unit-level cash flow plan and lost control of their overhead costs.  This client had excellent counsel, which they ignored.  Ultimately,  their assets were sold when they ran out of money.

This sad case provides valuable learning about how not to build a more significant business.  In the following weeks, I will flesh out the issues presented in this post.  Our objective is to provide a clear path to scale your business.

Thank you for visiting our blog.

 

Jim Weber, Managing Partner – ITB Partners

Jim Weber – Managing Partner,  ITB Partners

I hope you enjoyed our perspective and would like to receive regular posts directly in your email inbox. To this end, please put your contact information on my mailing list.

Your feedback helps me continue to publish articles that you want to read.  Your input is very important to me, so please leave a comment.

 

Posted on

Create Competent Customers

 

Building Productive Relationships

We’ve all heard the adage that the customer is always right. That’s mostly true; however, sometimes the customer is not right. But the customer is still the customer.  Sometimes, the vendor or service provider cannot satisfy the customer regardless of the effort invested.  This is unproductive for both parties and may derail current and future possibilities.  The best time to mitigate a faltering business transaction is at the beginning.

Last year, I observed a very instructive situation. It involved my client, a third-party manufacturer’s representative, and his customer. My client’s customer had experienced a massive flooding event.  He was anxious to mitigate the situation and return to the pre-event status.  Post Covid, vendors were still dealing with supply chain and labor issues.  Supply chains were sluggish in this industry segment, and companies were having difficulty with staffing and labor productivity. It was not an ideal situation for a smooth transaction.

The customer’s anxiety factored mightily into the conflict that followed.  His life had been turned upside down by the flooding event. Understandable. He wanted to return to normal and cut corners to accelerate the process.  He set a hard deadline to execute the contract the day before he went on vacation with his family.  I remember a flurry of activity that evening.  Emails going back and forth between my client and his customer required changes to vocabulary and schematics, which were difficult to decipher.  I viewed that evening as ridiculous.  My client did his best to incorporate all the required changes.  Eventually, the agreement was finalized.  The cost of the terms was accurately reflected in the project’s final scope.

The relationship was stressful from the beginning of the project. The customer did not want to honor payment terms, wasting time and fighting with my client. This infuriated the manufacturer.  The customer only relented when the manufacturer threatened to stop the project and sue the customer.

Keys to Creating a Competent Customer

    1. Maintain Clear and Open Communications
    2. Check References Before Closing a Deal
    3. Don’t Make Assumptions regarding Policy
    4. Talk with Other Knowledgeable Customers
    5. Review key terms of the agreement in advance.
    6. Understand your contract fully before you enter into an agreement

He made an issue of discussed components that did not make it into the agreement. Those costs were not added to the terms of the agreement, however.  Said components could have been added to the project at any time, but the customer decided against it.

The manufacturer had production problems related to internal issues, including labor. This further antagonized the customer, who vented his frustration at the manufacturer. The manufacturer retaliated by slowing down the process further.

My client had worked desperately to accommodate the customer’s need to complete the agreement before his vacation.  In hindsight, he should have forced the customer to slow down the process to ensure a better understanding.  There was no need to work so fast.

Ultimately, the project was completed,, albeit later than expected. Nevertheless, that did not delay the overall project, as other vendors were still engaged to complete their work. However, many relationships were affected.

Normal business practices were significantly disrupted by the COVID-19 pandemic, and in many cases, companies have not fully recovered. It was a challenging time as firms were fighting to recover and survive, and hard lessons had to be relearned.

The larger the transaction, the greater the customer’s responsibility to understand and be fully versed in delivering the product or service. In other words, the customer must be confident that rough spots won’t become significant issues.  As vendors or service providers, we should be sensitive to pressure points that create problems.  We should address those points, verbally and in writing, with the customer before executing the agreement.

Creating a competent customer requires the vendor or service provider to educate the prospective customer. The customer must know how the relationship will work, how problems will be resolved, and how and when payments will be made.  Key points in the agreement should be reviewed and understood by the customer.   Investing time to clarify the mechanics of the pending relationship is well advised.   Doing so will help ensure a healthy and productive working relationship.

Thank you for visiting our blog.

 

Jim Weber, Managing Partner – ITB Partners

Jim Weber – Managing Partner,  ITB Partners

I hope you enjoyed our point of view and would like to receive regular posts directly to your email inbox.  Toward this end, put your contact information on my mailing list.

Your feedback helps me continue to publish articles that you want to read.  Your input is very important to me, so please leave a comment.

 

Posted on

From Idea to Business: Essential Tips for Entrepreneurial Success

Image: Freepik

Transforming an idea into a scalable business requires meticulous planning, strategic execution, and unwavering dedication. This process necessitates a profound understanding of the market, a crystal-clear vision for your venture, and the resilience to overcome inevitable obstacles. The journey to transforming your vision into a thriving and sustainable business is paved with essential strategies and insights. This article will outline the pivotal steps and considerations for turning your idea into a successful venture.

Mastering Market Intelligence

Undertaking comprehensive market research is critical to understanding the needs of your target audience, staying ahead of industry trends, and gauging the potential demand for your product or service. This deep dive into market dynamics provides a clear view of the opportunities and challenges ahead, enabling you to refine your business strategy and effectively position your offering. A thorough analysis of customer preferences and the competitive landscape is essential for establishing a unique niche in the market.

Blueprint for Success: Crafting Your Business Plan

A detailed business plan is the cornerstone of any successful venture, outlining your mission, goals, target audience, competitive analysis, marketing strategies, and financial projections. This document acts as a comprehensive roadmap, guiding your business’s direction and facilitating the attraction of investors and partners. It conveys your strategic vision, offering a structured framework for tracking progress and adjusting courses as necessary.

Defining Your Edge: The Value Proposition

Identifying and articulating your unique value proposition is vital to distinguishing your product or service in a crowded marketplace. Highlighting the specific benefits and advantages your offering brings to customers ensures you stand out, directly addressing their needs and effectively solving their problems. This differentiation is key to building a robust and loyal customer base.

Securing Funding to Fuel Growth

Securing adequate funding is paramount for the growth and development of your business. Exploring various financing options— from bootstrapping and bank loans to venture capital and crowdfunding—enables you to select the most appropriate path for injecting capital into your venture. The choice of funding strategy is critical in providing your business with the necessary resources to scale.

Expanding Your Network

Expanding your professional network is a strategic necessity, opening doors to mentorship, advice, and business opportunities. Actively engaging with industry professionals, mentors, and peers fosters connections that can lead to partnerships, investments, and insights, accelerating your business’s growth. If you’d like to build your network, reestablishing connections with old friends and classmates is easy with online search tools. Just input their names, graduation years, and the school they attended to find them and possibly renew past friendships quickly.

Strategic Insights: Analyzing Competitors

A thorough analysis of your competitors is indispensable for gaining insights into their strategies, strengths, and weaknesses. Understanding how your competitors position themselves in the market allows you to refine your offerings and strategy, ensuring your business is well-placed to meet customer needs more effectively. This competitive intelligence is crucial for carving out a competitive edge.

Focusing on Customers

Adopting a customer-first mindset is essential for fostering satisfaction and loyalty. By actively seeking and integrating customer feedback into your product or service development, you ensure that your business remains agile and responsive to market demands. This approach is fundamental to sustaining growth and adapting to the evolving landscape of customer preferences.

Prudent Financial Management

Effective management of your business’s finances is critical for ensuring long-term viability and growth. Careful cash flow, expenses, and revenue monitoring allow you to confidently maintain financial health and navigate economic challenges. Implementing sound financial practices is vital for the sustainability of your business.

By meticulously following these steps—conducting thorough market research, crafting a detailed business plan, defining a unique value proposition, securing the necessary funding, expanding your professional network, understanding your competition, prioritizing customers, and managing finances wisely—you lay the groundwork for a resilient and prosperous business. This structured approach empowers entrepreneurs to confidently build and scale their ventures, establishing a solid foundation for enduring success.

Enhance your search for the perfect executive with tailored executive search services from New Century Dynamics Executive Search.

Thank you for visiting our blog.

 

Jim Weber, Managing Partner – ITB Partners

Jim Weber – Managing Partner,  ITB Partners

I hope you enjoyed our point of view and would like to receive regular posts directly to your email inbox.  Toward this end, put your contact information on my mailing list.

Your feedback helps me continue to publish articles that you want to read.  Your input is very important to me, so please leave a comment.

Posted on

Igniting Business Advancement: Tactics for Sustainable Success

Image by Freepik

The journey to achieving long-lasting business growth is paved with strategic planning and tactical execution. In a world where competition is fierce and dynamic, staying ahead requires more than just a good product or service. To attain sustainable expansion, companies need a multi-faceted approach. This ITB Partners article elucidates crucial methodologies that promise to catapult your business into new realms of success and prosperity.

Navigating Untapped Growth Avenues

One of the most effective ways to encourage business growth is by identifying and capitalizing on new opportunities. This may mean venturing into new markets or even creating entirely new product lines or services that meet untapped needs. Expanding the business’s scope brings in new revenue streams, making the company less vulnerable to market volatility. Constantly scan the environment for openings and be willing to take calculated risks.

Setting Your Business Objectives

Meticulous planning serves as the bedrock for a business’s successful growth. Developing a comprehensive set of goals, both for the short term and the long haul, is indispensable. These objectives offer a structured pathway that can guide every business operation, ensuring that everyone in the organization is on the same page. Moreover, a well-articulated roadmap can act as a vital reference point to evaluate performance and make data-driven adjustments as necessary.

Sharpen Your Skills in the Classroom

Returning to school to pursue an online cybersecurity degree is a strategic decision to enhance one’s expertise in safeguarding business computers and network systems against digital threats. These programs are designed to accommodate students who wish to continue working full-time, offering the flexibility to balance professional responsibilities with academic pursuits. By enrolling in an online cybersecurity degree, individuals not only sharpen their skills but also position themselves as valuable assets in the rapidly evolving field of information technology security.

Leverage Automation and AI Tools for Scalability

The power of modern technology, particularly automation AI tools, can be harnessed to ramp up operational efficiencies, eliminate manual errors, and significantly speed up tasks. This is not just about cutting costs; it’s about enabling the business to scale smoothly and efficiently. Embracing such tools can not only modernize the operation but also free human resources to focus on more strategic, value-added roles in the organization.

Forge Beneficial Business Alliances

The significance of beneficial business relationships can never be overstated. Establishing partnerships with organizations that offer complementary services or products can pave the way for mutual growth. These alliances serve as a two-way street, enabling both parties to benefit from each other’s customer bases and operational strengths. Collaborative partnerships offer not just immediate rewards but can set the stage for long-term business growth.

Building a Strong Digital Footprint

In the age where digital reigns supreme, a potent online presence is more than just an option—it’s a necessity. An intuitive and accessible website, combined with active social media channels and high-quality content, can significantly widen a company’s reach. Consistent online engagement not only broadens the customer base but also enhances brand recognition, thereby acting as a catalyst for business growth.

Commit to Excellence in Customer Relations

The cornerstone of any successful business lies in the satisfaction of its customers. To achieve and maintain a high level of customer satisfaction, it’s crucial to offer not just good but exceptional customer service. Listen to customer feedback and be responsive to their needs and concerns. A happy customer not only returns but also brings in more customers through positive word-of-mouth, catalyzing business growth.

Preparing a business for accelerated expansion is a multi-faceted endeavor that encompasses aspects ranging from meticulous planning and financial management to technological adoption and quality service delivery. Each component functions like a cog in a wheel, driving the business towards a common objective: sustainable growth. By adopting these practices, businesses can better navigate the complex terrain of today’s ever-evolving marketplace.

Explore how ITB Partners can drive your business’s success forward—contact us today to learn more about our expert management consulting services.

Thank you for visiting our blog.

 

Jim Weber, Managing Partner – ITB Partners

Jim Weber – Managing Partner,  ITB Partners

I hope you enjoyed our point of view and would like to receive regular posts directly to your email inbox.  Toward this end, put your contact information on my mailing list.

Your feedback helps me continue to publish articles that you want to read.  Your input is very important to me, so please leave a comment.

Posted on

Flex HR, is Offering HR Bootcamp & Panel Discussion.

On Thursday, February 29,

FlexHR Bootcamp

In partnership with SHRM ATL, FlexHR offers a one-day HR Boot Camp and interactive panel discussion. Our HR expert consultant panelists will provide expert advice focusing on present and forthcoming HR demands, strategies, and best practices designed to help you become more knowledgeable and stay ahead of current HR trends.

 

 

 

Space is limited, so be sure to reserve your spot today.

Lunch and valet parking are included.

REGISTER NOW

After our Bootcamp, attendees will obtain QR codes to receive the 4 SHRM PDC/HRCI CEU credits. You will also receive a QR code that takes you to the content discussed throughout the day provided by Flex HR.

 

Posted on

New Century Dynamics Executive Search COO Search

Jim Weber, President of New Century Dynamics Executive Search, has landed a new assignment to find a COO for an Ohio-based full-service restaurant company. Your interest and referrals are appreciated.

COO Job Description

The Chief Operating Officer (COO) is responsible for the successful operations of the Company’s retail outlets. This leader is accountable for developing systems, processes, and procedures to ensure the financial success of the brands. The Chief Operating Officer will own all operational aspects of the business to support the brands, including providing input/direction on brand strategy, driving location-level performance, directing/managing the food & beverage program, maintaining facilities, overseeing the build-out of new locations, and championing continuous improvement. This leader will model and support the values of the Company’s Culture and foster innovative thinking to manage, develop, and grow the enterprise. The ideal candidate will be instrumental in developing a high-performance culture built on respect, trust, accountability, and integrity.

 

RESPONSIBILITIES

OPERATIONS

    • Champion operational excellence and adherence to brand standards.
    • Empower and Lead Operations Managers to consistently deliver a cohesive brand experience to guests.
    • Develop systems, processes, and procedures to support the staff’s ability to deliver consistently high operational excellence.
    • Identify operational gaps and continuously improve related systems and controls.
    • Provide input on strategy and brand marketing direction in partnership with other leadership team members.
    • Manage brand performance metrics via improved reporting, information flow, management, and business process improvement.
    • Manage the creation and rollout of the brand dashboard at all levels of the organization.
    • Develop and maintain an innovative, best-in-class food & beverage program that provides guests with the best product experiences.
    • Oversee and drive the development of new locations for rapidly growing brands; support brand expansion, including new market pre-launch activities.

 

VISION, STRATEGY AND LEADERSHIP

    • Contribute to the building and achievement of the company’s strategic plan, advancing the company’s brand position, revenue, and growth.
    • Drive the development and preparation of short-term and long-range plans and budgets based on company goals and objectives.
    • Foster an environment where improvements to products, processes, and services are welcomed and encouraged.

 TEAM DEVELOPMENT

    • Promote a culture of high performance and continuous improvement that values learning and a commitment to quality.
    • Attract, develop, appraise, and retain a high-performance team; provide coaching and feedback for continuous improvement to foster a high-performance, energized work environment that reflects the organization’s culture.
    • Establish a system to ensure team members receive timely and appropriate training and development.

QUALIFICATIONS

    • Operations: Ten years’ experience managing multi-unit, multi-brand operations; hospitality and food & beverage required. Preferably cross-category experience (i.e., entertainment, fast casual, fine dining).
    • Proven ability to influence the marketing strategy and direction of start-up brands.
    • Experience scaling the business operations of an early-stage, comparable organization; experience as a proven business operator.
    • Experience managing rapid organizational changes and managing the impact of change.
    • Track record of delivering operating results while increasing sales and profitability.
    • An energetic, positive, relationship-oriented individual with a demonstrated track record of serving as a trusted partner to internal and external constituents.
    • Demonstrated ability in problem analysis and resolution at both strategic and operational levels.
    • Exemplary team-building skills and demonstrated ability to motivate and encourage teams.
    • Ability to collaborate with cross-functional teams to attain business goals/objectives.
    • Minimal travel, when necessary.

Personal Attributes:

    • Adaptable – You are flexible, resourceful, and can wear many hats. You are always looking for ways to improve and can look at a business with a critical eye. You are timely, proactive, and always follow through.
    • Accountable – You are a team player who will not pass the buck. Unafraid of having crucial conversations, you are empathetic but firm and are strong with conflict resolution.
    • Proactive – You are not afraid of new challenges. You identify issues quickly and drive through obstacles with ease to deliver high-quality results.
    • Analytical – You can effectively process financial information and express the business’s needs to your teams. You have an entrepreneurial mentality and are exceptionally organized in all your tasks.
    • A Communicator – You are a successful communicator and liaison between the field and the home office. You understand the hospitality industry and embrace our non-traditional business hours.

 

Salary Range:  $150,000 to $200,000

 

Benefits:

  • Med/Dental/Vision/Life.
  • Paid Time Off.
  • 401(k) with match after eligibility requirements are met to enter the plan.

 

Our Core Values are:

    1. Host the party – keep your guests happy.
    2. Be honest, open, and respectful when speaking AND listening.
    3. The team’s best interests come first. Think We, not Me.
    4. Bring positive energy, work hard, and, most importantly, have fun.
    5. Hold yourself accountable to the COMPANY way.

This document is presented to you in confidence.  All communication, whether written, oral, or electronic, should be addressed to:

James E. Weber, President

New Century Dynamics Executive Search

Tel. 770-354-2817; e-mail; jimweber@newcenturydynamics.com

 

 

Thank you for visiting our blog.

 

Jim Weber, Managing Partner – ITB Partners

Jim Weber – Managing Partner,  ITB Partners

I hope you enjoyed our point of view and would like to receive regular posts directly to your email inbox.  Toward this end, put your contact information on my mailing list.

Your feedback helps me continue to publish articles that you want to read.  Your input is very important to me, so please leave a comment.

Posted on

Strategies to Start a Thriving Business with Little-to-No Capital

Image: Pexels

Starting a business seems impossible when you’re short on funds, but fear not. There are strategies and creative ways to kickstart your entrepreneurial journey, even with minimal to no capital. New Century Dynamics Executive Search explains how:

Apply For Grants

Grants are like hidden treasures waiting to be discovered. They are funds given by organizations that you don’t have to pay back. Look for grants specifically designed for small businesses and ensure your business proposal is compelling enough to win. Additionally, explore local government grant programs that may provide financial support. Don’t forget to leverage networking opportunities and seek recommendations from mentors in your industry.

Learn the Power of Crowdfunding

In the digital age, Classy.org notes that crowdfunding has emerged as a powerful tool for raising funds. Platforms such as Kickstarter and Indiegogo allow you to present your idea to the world and raise small amounts from many people. To maximize your chances of success, create a compelling story behind your project, offer enticing rewards to backers, and engage with your supporters through regular updates. Remember, crowdfunding is about raising funds and building a community around your idea.

Keep a Close Eye on Your Credit Score

Your credit score is your financial report card, and a good grade can help you secure business loans with favorable terms. Make it a habit to monitor your credit score regularly and take steps to improve it if needed. Pay your bills on time, keep your credit utilization low, and avoid opening unnecessary credit accounts. Additionally, consider working with a credit repair agency or seeking professional advice to optimize your credit score.

Entice Customers with Pre-sales

Landingi points out that pre-sales or pre-orders can work like magic to generate startup capital. It’s like selling your product before it’s even launched. Not only does it bring in funds, but it also helps gauge market demand and create excitement among customers. Offer exclusive discounts or limited edition versions to incentivize early purchases. Leverage social media and email marketing to create buzz and encourage potential customers to take advantage of the pre-sale offers.

Win Hearts Through Content Marketing

Content marketing is an inexpensive yet effective way to build your brand and attract customers. By offering valuable content through blogs and social media posts, you can establish your expertise, earn trust, and engage your audience. In addition to creating high-quality content, optimize it for search engines to increase visibility. Collaborate with influencers or industry experts to expand your reach and leverage user-generated content to foster a community around your brand.

Use a Content Management System

Leveraging a content management system (CMS) can significantly enhance your business by enabling the seamless generation, modification, and supervision of digital content, including web pages and blog articles. By employing a CMS, you can update and publish digital creations. Moreover, numerous team members can work together on content production and distribution, simplifying operations and enhancing productivity.

Bootstrapping Your Way to Success

Bootstrapping is about starting and growing your business with savings or revenue. It might involve juggling multiple roles and making sacrifices, but it keeps you in control and minimizes debt. In addition to self-funding, explore creative cost-cutting strategies such as sharing office space, utilizing free or low-cost software tools, and negotiating favorable terms with suppliers. Remember, every penny saved is a penny invested in the growth of your business. Stay focused, persevere, and celebrate small victories along the way.

Starting and thriving in business with little to no capital is challenging but not impossible. By exploring grants, utilizing crowdfunding, maintaining a good credit score, leveraging pre-sales, embracing content marketing, and bootstrapping, entrepreneurs can pave their path to success. With perseverance, strategic thinking, and a strong focus on building a community and delivering value, aspiring business owners can overcome financial limitations and turn their dreams into reality.

New Century Dynamics Executive Search benefits its clients from our broad-based portfolio of experience in “hands-on” line and staff roles for growing concepts and turnarounds. Contact us today to learn more! 770-354-2817.

Posted on

Revolutionizing the Workforce: Twitter’s Rebranding and Manpower – By Angela Harmon

Companies are constantly looking for novel approaches to adapt and prosper in today’s ever-changing digital landscape. One such transformation that has attracted the attention of business professionals and job seekers is Twitter’s daring rebranding to “X.” This change has profound implications for the workforce, particularly in workforce provisioning, e-commerce, and marketing. This in-depth study will examine Twitter’s rebranding and its wide-ranging effects on the labor market and corporate environment.

 

The Evolution of Recruitment Marketing: Leveraging Twitter’s Rebranding

The rebranding of Twitter to X has been instrumental in the considerable change in recruitment marketing in recent years. With its large user base and improved functionality, X offers a unique platform for connecting recruiters and job searchers in a way that has never been possible before. The platform is a powerful tool for recruitment specialists because of its algorithm-driven job recommendations and redesigned interface.

 

As Twitter repositions itself as X, it opens up exciting possibilities for recruitment marketing. Employers can now leverage the platform’s enhanced targeting capabilities to reach a highly tailored audience. This shift allows for more efficient and effective recruitment strategies, ultimately benefitting job seekers and employers.

 

Diversity, Equity, and Inclusion in the Workforce: Twitter’s Impact

The project’s commitment to diversity, equity, and inclusion (DEI) stands out among its features.

The new name represents Twitter’s commitment to building a diverse staff and user base. This commitment extends far beyond the company’s internal practices; it sets a powerful example for other organizations.

 

Twitter’s “X” regularly advertises DEI activities on its platform and inside its ranks. This approach could be advantageous for the entire corporate world. Employer diversity is becoming more widely acknowledged by businesses as a source of innovation and a competitive advantage, as well as a moral requirement. Not only is Twitter’s active strategy for dealing with DEI commendable, but it also encourages other businesses to give priority to these urgent issues.

 

Professionals seeking to enhance diversity in their organizations can benefit from tools like Squadhelp, which enable them to research names at Squadhelp to create more inclusive branding and messaging. This synergy between social media impact and resourceful platforms like Squadhelp can drive meaningful change in the workforce.

Twitter’s Content Strategy: New Approaches and Challenges

With its rebranding as X, Twitter has also introduced fresh content creation and consumption approaches. The platform’s emphasis on visual storytelling and interactive elements has profound implications for content creators and marketers.

 

X encourages brands to think creatively and engage with their audiences innovatively. Companies must adapt to these new paradigms as content strategies evolve to remain relevant and competitive. However, this shift also presents challenges, as brands navigate the changing landscape of social media marketing and audience engagement.

 

Innovations in Remote Work: Twitter’s Influence on the Virtual Workforce

The COVID-19 pandemic accelerated the adoption of remote work, and Twitter’s rebranding reflects this ongoing shift. X empowers businesses to embrace remote work and leverage it as a strategic advantage.

 

Twitter’s embrace of remote work and flexible arrangements is a blueprint for other organizations seeking to modernize their workforce practices. By offering employees more flexibility and autonomy, companies can attract top talent from diverse geographical locations and adapt to the evolving expectations of the modern workforce.

 

Revolutionizing HR Practices: Twitter’s Influence on Talent Management

X transforms external recruitment and revolutionizes internal HR practices. The platform’s advanced analytics and data-driven insights enable HR professionals to make informed decisions about talent management.

 

HR teams can now harness X to identify skills gaps, develop personalized employee growth plans, and foster a culture of continuous learning. This data-driven approach to talent management aligns with the broader HR trends, where organizations increasingly prioritize employee development and well-being.

Twitter’s Rebranding: The Rise of Agile Workforce Strategies

The rebranding marks a significant change in how companies address several issues, including people management, diversity and inclusion, content strategy, and workforce provisioning. This move has an impact beyond just Twitter; it catalyzes change in the larger corporate environment.

 

Organizations can embrace more flexible and inclusive workforce strategies as they adjust to the exciting developments brought about by Twitter’s rebranding. By utilizing the power of X, companies may put themselves at the forefront of innovation and cultivate a future workforce that is more alive, flexible, and resilient. The transformation of Twitter from a dominant social media platform to one that embraces X is a perfect example of how the business world is constantly changing and how innovation and flexibility are the two main factors that determine success.

 

Conclusion

With the launch of X, Twitter signals a dramatic change in the digital world and how it will affect the workforce. Beyond simply changing the name, this rebranding represents a dedication to innovation, diversity, and the future of work.

 

Businesses can change their recruitment methods, embrace diversity and inclusion, adjust to new content trends, and use remote work as a competitive advantage as X continues to evolve. The platform’s data-driven insights also enable HR professionals to make knowledgeable choices about personnel management.

 

The rise of X signals the use of more adaptable and inclusive hiring procedures. Businesses may position themselves as innovative leaders and develop a dynamic, responsive, and resilient workforce for the future by leveraging the revolutionary changes brought about by Twitter’s rebranding.

 

The transition of Twitter serves as a potent reminder of how important creativity and adaptability are in today’s continuously changing environment. Businesses can learn from Twitter’s development as they navigate the shifting digital environment and make the most of X to significantly transform their business.

Angela Harmon is an integral member of Squadhelp’s creative powerhouse. Passionate about storytelling and word crafting, Angela brings a special blend of creativity and strategic thought to her role. Devoted to exploring branding-storytelling relationships online for businesses of all kinds. Her innovative ideas and ability to bring brands alive make Angela an invaluable addition to the Squadhelp team.

Thank you for visiting our blog.

 

Jim Weber, Managing Partner – ITB Partners

Jim Weber – Managing Partner,  ITB Partners

I hope you enjoyed our point of view and would like to receive regular posts directly to your email inbox.  Toward this end, put your contact information on my mailing list.

Your feedback helps me continue to publish articles that you want to read.  Your input is very important to me, so please leave a comment.