Tag: Corporate Cultures

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Selecting the Right D & I Lead – A Guide for the Small to Mid-sized CEO

David Daniels, Daniels Consulting

As the CEO of a small or mid-sized organization, you understand the urgent need to take a significant step forward in your DEI (Diversity, Equity, and Inclusion) efforts.  You want to take the right approach, but resources are tight.  Your instinct is to proceed slowly and thoughtfully.  This critical decision revolves around selecting the right person to lead your efforts.  In my first blog, I offered several tips on how to go about this critical decision.

So, let us dig into this selection process even further.  The person that you select and their title, yes, their title, will send a message within the company on how sincere you are along with your personal commitment level. For example, I recently worked with a new President of a large gaming company who was sincerely committed to taking the right steps forward.  He truly wanted his business unit to lead this multi-business organization in the Diversity and Inclusion (D & I) arena.

Unfortunately, many in his employee base came to a quick determination that his actions were a token not to be taken seriously.  Why??  He hired a wonderfully dedicated woman but brought her in at a “Manager’s” level.  While she had a strong passion and desire to succeed, her background, skillset, and experience reflected this entry-level title.  To make matters worse, she was faced with a matrix reporting relationship which created total confusion.  Predictably, the results have been minimal and frustration levels are high.

Here is the moral of this story.  This very large and financially successful conglomerate could only muster a “Director” level as the company’s D & I lead.  Now, here you sit as a small to mid-sized CEO trying to chart a course back to financial viability.  Your organization’s resources are stretched, especially in these turbulent times.  So, what is the answer??

My strong advice is to find a highly qualified person, inside or outside of the organization, while being cost-conscious.   Seems like an oxymoron, doesn’t it?  This strategic move is no different than any other that you have or will make in the future. Throwing money, money you do not have, at this strategic imperative is not the answer.  As I have mentioned before, a well thought out strategic plan that integrates with your current strategic plan is the way to go.  So many organizations of all sizes often take a very tactical approach that focuses on entry-level employee training versus a more strategic top-down plan.

My next blog will provide recommendations on how to focus on the right steps for your organization, once you have selected the correct person who can provide real and sustainable results for the organization, now and in the future.  If you have this person who can absorb this role internally, you are very fortunate.  Most likely, you will have to look outside.  Consultants are a dime a dozen; a sunset “Fractional” CDO (Chief Diversity Officer) may meet the qualifications and cost criteria.  Feel free to reach out to find out how this can work for you.

Thank you for visiting our Blog!

 

Jim Weber – Managing Partner, ITB Partners

Jim Weber – Managing Partner,  ITB Partners

I hope you enjoyed our point of view and would like to receive regular posts directly to your email inbox.  Toward this end, put your contact information on my mailing list.

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The Laws of Growth

Growing up on a small farm in South Georgia, I learned at an early age there were laws that governed the growth of crops and animals. Now as an adult I hear everyone talking about growing a business, growing a family, growing a political party, growing a church – it seems like everybody is trying to grow something!! It has occurred to me that the Laws of Growth I learned on the farm about growing an organism might also apply to grow an organization.

The First Law of Growth is that Growth is the NATURAL RESULT of a healthy organism.  We did not go out every morning and wake the cows up and encourage them to grow! We kept them fed and watered and they just grew!  For those of you who have children, you never had to go in the baby’s room and tell Junior it was time to start stretching so he would grow! You just had to keep him fed and watered and he grew!

May I be so bold as to suggest that if we have a healthy organization, it too will naturally grow?  If we build an organization where people want to work and contribute, they will not want to leave and will become a brand ambassador for other people looking for a healthy work environment. And our clients and customers will benefit from their loyalty and will want to purchase as many of our products and services as they can use, and they too will become brand ambassadors for others needing what you provide!

So how do you go about creating that healthy organization?

The Second Law of Growth is you must Plant the Seeds to Reap a Harvest. You can’t just lay the seeds on top of the ground and expect to reap anything on the farm, and you can’t just talk about what you’re going to do, you must actually DO something!

You have to break up the fallow ground, plow it up, loosen the soil, allow it to breathe and accept rainwater! When is the last time you took a long, hard look at how you do what it is that you do? How long have you been doing the same old thing the same old way? Are there parts of your organization that needs the refreshing of a good plowing?

Now, this is not the “just change something to be changing” mantra, but would any of your key people benefit from some additional training or a motivational seminar?  Are there processes that could be changed to produce better outcomes? Would it help to have a consultant or outside advisor come in and give your organization a complete evaluation top to bottom? What would happen in your organization if you pulled your salespeople into work in operations and sent your operations people out to make sales calls – even for a short period of time?

It has been said that a RUT is just a grave with the ends knocked out and ruts can be deadly in an organization if not plowed up!

The Third Law is you REAP what you SOW! This could be a book in itself!  You will reap the ATTITUDE you sow! You will reap the employees you hire! You will reap the character you develop! You will reap the policies you implement!

On the farm, it didn’t cost much more to purchase the BEST seeds, and, in the long run, they always gave the best yield. Might I propose that hiring the best people will, in the long run, be your best bargain? Hiring less than the best is a false economy – you will always get what you pay for!

The Fourth Law is that your Harvest is directly proportional to the care you provide your crops. You have to make sure your plants are receiving adequate water and fertilizer, and your employees must be receiving adequate compensation and training!  Your clients and customers must be receiving high-touch relationships and quality products and services! Start being stingy and your organization will react.

The Fifth Law is you must PULL the WEEDS! If there is someone in your organization that is not contributing, either motivate them, train them or fire them.  If there is anyone sowing discord, fire them immediately. Crops cannot compete with weeds for water and fertilizer and your employees are not going to thrive with negativity in their world.  And dare I say sometimes a client or customer can become a weed.  Don’t be afraid to fire one of them if they are creating more problems than they are worth.

The Sixth Law is you will always reap MORE than you sow!  For every seed of corn you plant, you will reap 2 to 4 EARS of corn come the harvest!  There should be a positive ROI on every employee and every customer, and that ROI is going to be influenced by how well the leader leads. Unfortunately, this law also works in the negative – reaping more grief than was sown.

The Seventh Law is you reap LATER than you sow! There is no magic wand to instantly create a healthy organization.  It takes time for the efforts you put in to produce the results you are wanting, but don’t let that discourage you from starting the process. Consider it motivation to start NOW!  Get a sense of urgency about creating a great organization.

So, in closing, I recall the words of Kevin Costner in The Field of Dreams, you build a healthy organization and they will come! Employees will come! Clients and customers will come! Profits will come!

Ralph Watson

Ralph Watson has a varied and extensive career spanning 45 years of increasingly responsible positions in both sales and operations in a very diverse mix of industry specialties, including food processing, textile and apparel, financial services, and professional management consulting.

Ralph served as a Senior Executive Analyst with a number of international consulting companies focused on the family-owned, privately held market where he distinguished himself as one of the top analysts in a highly competitive field.  In early 2014, he personally coached 10 businesses in Europe.

Ralph C. Watson, Jr.   404-520-1030

Thank you for visiting our blog.

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Your feedback helps me continue to publish articles that you want to read.  Your input is very important to me so; please leave a comment.

Jim Weber – Managing Partner, ITB Partners

 

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Identify Toxic Entanglements: Adapt or Disengage

‘Show me a good crisis manager, and I will show you someone who creates a crisis to manage.’

Warning – Toxic Person

It’s Saturday morning. I just received a text message from my friend Faith. She forwarded a message from a colleague she calls ‘Hair-on-fire.’  The text she received was sent at 4:45 PM yesterday, Friday, surfacing another crisis.  ‘Hair-on-fire’ strikes again! Fortunately, Faith was engaged in another activity, so she didn’t see the text and wasn’t drawn into a last-minute waste of time.  As I mentioned in my post last week, this colleague has a habit of creating a commotion late on a Friday afternoon.  Just imagine, it‘s the end of the workweek and you’re ready to ease into the weekend.  You may have plans for the evening, anticipating some well-deserved fun and relaxation.  As you’re making the transition to ‘personal time,’ you’re assaulted with an urgent issue that requires you to revert to ‘working mode.’  Instant psychological whiplash.  I call foul!  This behavior strikes me as manipulative and narcissistic.  It appears that “Hair-on-fire” uses this tactic as a control mechanism to manage her matrix team.  From my experience, she probably believes that being a good crisis manager will result in recognition by senior management.  Early in my career, I learned something about crisis management. My most important takeaway was: ‘Show me a good crisis manager, and I will show you someone who creates a crisis to manage.’  This topic is of great interest to me.

A thesaurus search of “toxic” reveals synonyms related to poison, something to be avoided.  As with any poison, exposure to toxic people should be minimized whenever possible. How do you know you are dealing with a toxic person and how does one cope? Exploring this matter further will help us become more productive and effective. It will help you create a healthy workplace.  The starting point is to identify toxic people by their behavior.

ATTRIBUTES OF A TOXIC PERSONALITY

  1. Takes no responsibility for their actions – puts the blame on others
  2. Manipulative
  3. Never apologize
  4. Judgmental – highly critical, will negate your self-esteem
  5. Make you defensive
  6. Will not support you
  7. Inconsistent
  8. Narcissistic – Must be the center of attention
  9. Do not listen
  10. Negative outlook – never a positive word, project their emotions on you
  11. Never admit defeat – never wrong
  12. Will not go out of their way for you
  13. Present a victim’s mentality – emotional blackmail
  14. Always have ulterior motives
  15. They are mean – say things to hurt you

If you label someone as a ‘Drama Queen’ you’re dealing with a toxic personality.  They don the victim role to manipulate you into doing things for them. You dread being with them as they drain you of your energy, creating mental exhaustion. These encounters make you feel bad or disappointed by your inability to cope.   Toxic people are like vampires sucking the life out of you.  The best advice I’ve heard is to be empathetic but don’t necessarily hang with them. Set boundaries.  Don’t feed the beast by becoming engaged in their drama.

I find it difficult to understand why anyone would let toxic people into their life. I must be blessed as I cannot think of any truly toxic people that are part of my business or social circle. Sure, there are people I know who may exhibit one or more of these traits from time to time, but I cannot say that I have any toxic entanglements. It may be due to my experience, or maybe it’s my filters. However, there are people close to me who frequently deal with these personalities.  Fortunately, I can help friends, family members, and associates work through and detach from these people.

Faith, for example, has no choice but to work with ‘Hair-on-fire,’ as they are members of the same team.  Faith must adapt and cope with the situation.

Although it’s not the focus of this article, it must be very difficult if the toxic person happens to be a family member. They might not be able to change but you can do things to minimize the stress they create. Limit your time with them or end the relationship.

It is said that you become the average of the people with whom you most frequently associate. This refers to your behavior, your physical condition, professional success, etc.  If you understand that toxic people are made, not born, you know their behavior may be contagious.   I am fortunate that I attract people like me. I am generally a positive, and optimistic person by nature.  Although I don’t have toxic people in my circle, I do interact with them from time to time.  My experience is my shield, my intuition is my internal warning device. Toxic behavior is a big red flag. I find that life is too short to become entangled in their pathology.  If you recognize any of these attributes in your behavior it might be wise to seek help to nullify them.

For Further Information:

Dr. Karl Albrecht.  He has a short diagnostic you can access online which will help you determine if you were in a toxic relationship.

“Nine things toxic people always do and what to do about it” Coert Engles – IDEAPOD

“Six traits of highly toxic people“ Dr. Samantha Rodman, Talkspace, April 19, 2018

 

Thank you for visiting our blog.

I hope you enjoyed our point of view and would like to receive regular posts directly to your email inbox.  Toward this end, put your contact information on my mailing list.

Your feedback helps me continue to publish articles that you want to read.  Your input is very important to me so; please leave a comment.

Jim Weber – Managing Partner, ITB Partners

 

Jim Weber – Managing Partner, ITB Partners

 

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Adopting the Entrepreneurial Mindset in Your Company Culture: Accept that Failure can be okay.

Welcome to the world of an entrepreneur.

The concept that failure can be okay can be so difficult to absorb. Do we really need to experience a failure to learn and succeed? Maybe not, but tried and true success does come with bumps and bruises and lessons learned from the experience of failure. What is the “entrepreneurial mindset?” According to a common misconception, an entrepreneur is a bold, risk-taking, rule-breaking individual with the reputation of a riverboat gambler. Why would you want that in your company culture? But, in reality, an entrepreneur is confident and decisive, understands risk clearly and knows when to challenge the status quo. Above all, an entrepreneur truly believes “Anything is possible.”  An entrepreneur is not just an individual associated with a business startup. It’s common to find them scattered throughout any business or organization, thus the term “corporate entrepreneur.”

 

UNDERSTANDING YOUR COMPANY CULTURE

Can you describe your company culture? Are your employees able to articulate it in simple terms to your customers, prospects and the business community? Culture is the personality of your company, which flows from the work environment, mission and vision, values and goals. Some traits are subtle, beneath the surface, while others are

very prominent.   Do you see any traits of the entrepreneurial mindset in your culture? Are you comfortable with risk? Do you minimize failure? Do you make decisions quickly? Above all, do you show extreme optimism when developing a new business model, evaluating a new product or considering change against the status quo? By shifting your culture to reward entrepreneurial thinking, you tend to become more creative and innovative. Employee morale, in general, tends to rise with a more positive outlook toward risk, failure, and difficult situations. Stress levels trend downward when you migrate toward “anything is possible” and a “no fear of failure” mentality.

Some cultures in this industry tend to be steeped in conservative and deep traditions of doing it a certain way and not moving toward change as quickly as other industries. That could be attributed to the unique skill set of the gas and welding business. Knowledge is often home-grown and self-taught. There are no classes in the universities or trade schools on selecting the right gas blend for a welding application, creating solutions to manage cylinder inventory,

understanding a customer’s need to go bulk, troubleshooting a frozen liquid cylinder and on and on.

If you’re looking for reasons or justifications your culture might need an adjustment, consider these:

  • Are you working harder for smaller efficiency gains? How much more cost-saving can you squeeze from your existing business model?
  • Is our cost to acquire new customers and market share rising per unit? How much more revenue growth can you get from the same business?
  • When you compare strategies with your closest competitor, is it getting harder to differentiate? If any of these hit home or you just have the intuition that change is needed, read on.

 

INTRODUCING THE MINDSET INTO YOUR CULTURE

 Depending on how deeply you want to embrace entrepreneurial thinking into your culture, here are ideas and levels

of commitment to consider. The flow is in order of go lightly and start small to go big and be bold.

 

Basic Knowledge and introduction

 Introduce the concept throughout your organization in short training workshop(s) and involve employees in feedback with ideas on how to implement and to what level.

“Homegrown” Champion

 Is there someone in the organization who exhibits traits of an entrepreneur? Consider them for a special assignment and/or add duties to their existing position where they teach and/or mentor others on thinking the entrepreneurial way. This could also be an opportunity for career advancement.

Recruiting new talent

Is there a vacant position you’re recruiting for? Add heavy emphasis on entrepreneurial thinking to the skill set in the search. Open it up to any position—sales, admin or operations.

 “Celebrate failure”

Find an opportunity to make a point of minimizing a failure someone in the organization has made. Reward them for

trying and missing. And then look for the next opportunity to celebrate another failure. Obviously not trying to fail but releasing the tension of trying something new without fear of retribution if it fails.

Create an “Entrepreneurship” Department

 Develop a new department tasked with innovation, ideas and new business model opportunities. This is a big one; you’re all in when you go this route.  But, why not.  The rewards can be significant innovation and creativity are key to driving success. Everyone stands to benefit by adopting one or more traits of an entrepreneur, and when the mindset works its way into your company culture, positive change will follow. Confident and clear decision making, no fear of failure and the belief that anything is possible are characteristics of a winning team. Throughout the company, no matter the skill or position, learning to think like an entrepreneur is bound to lead to a more enriching work environment and ultimately to more success with your business strategy.

Seeing the positive in failure

We began this article with the concept of tolerance of failure, which is central to the philosophy of entrepreneurship.  I’ll leave you with a few quotes on failure from well-known individuals who never let it get in the way of their success:

“Anyone who has never made a mistake has never tried anything new.”

Albert Einstein

“I have not failed; I’ve just found 10,000 ways that won’t work.”

Thomas Edison

“If you do what you’ve always done, you’ll get what you’ve always gotten.” Tony Robbins

 

John Tapley

John Tapley is a business management consultant and entrepreneur with expertise in new business startup, innovative business growth, and marketing strategies and digital/social media marketing.  He has significant experience in all facets of the industrial gas industry, both domestic and global.  He is also a mentor at the Entrepreneur and Innovation Institute, Georgia State University.

John can be reached at: John.Tapley@itbpartners.com and (404) 314-8106

Thank you for visiting our blog.

Jim Weber – Managing Partner, ITB Partners

I hope you enjoyed our point of view and would like to receive regular posts directly to your email inbox.  Toward this end, put your contact information on my mailing list.

Your feedback helps me continue to publish articles that you want to read.  Your input is very important to me so; please leave a comment.

 

 

 

Jim Weber, Managing Partner

ITB PARTNERS

Jim.Weber@itbpartners.com

North Fulton Business RadioX Interview, September  26, 2019

Author of: Fighting Alligators, Job Search Strategy For The New Normal
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An Effective Communication Strategy for Very Large Companies

Contributed by Faith Johnson

 

In my work as a Health and Wellness Consultant, I can attest that healthcare organizations can be organized in unique configurations.  Each configuration requires a communication strategy that melds with their design.  In my experience, the Global, Fortune Five Hundred, hierarchically structured company suffers the most challenging communications dilemma.  Consider, hundreds of thousands of employees with different grade levels, or rank, associated with unique responsibilities, communicating through a pyramid structure from multiple locations and time zones.  Organizations of this size and scope employ Subject Matter Experts, Medical Directors, Clinicians, and Clinical Account Executives. Many aren’t in geographic proximity to hold face to face meetings but are expected to collaborate and serve the client.  To be successful, these companies must be structured to support their mission.

How does an organization with a global footprint direct a massive number of employees, who may never meet face to face, yet serve thousands of clients effectively?   How does that company hold their employees accountable for peak performance while delivering the health care requirements for its customers?  Clearly, a supportive organization structure with an effective communication strategy is required.  These companies have learned that the best way to serve their customers is accomplished through “team” work.  They organize themselves into account teams, project teams, sector teams, task force teams and the one-on-one manager-employee team (Buchbinder & Shanks, 2017).  Typically, clients have more than one team serving them.  Some are client-facing with direct reporting responsibilities.  Others are more analytical, working behind the scenes organizing data for monthly placemats, and quarterly and annual medical cost action plan presentations.  Some are ongoing through the life of a client while others are ad hoc.  So much more can be accomplished through collaboration, brainstorming, or building a document that shows the strategies discussed and next steps.  The Team Model has proven to be the most effective organization structure for these companies.

If the Team Model is the organization structure of choice, what is the best communication strategy for this model?  Little is accomplished through email alone.  Asynchronous communication can be riddled with inefficiencies and subject to misinterpretation.  There is also the time lag for team members working in different time zones.  Activities are ongoing for any given project.  The potential for emails to be missed or taken out of sequence slows the process increases tension, and delays project completion.

 

The most effective communication strategy for this organization is the use of multiple threads.   On-site in person, virtual meetings, and a combination of these methods are the most effective modes of communication.   Local team members may schedule a time to be in a room together and conference in remote participants.  This meeting format is the most prevalent because it is the most effective.  A follow-up meeting is scheduled immediately, using an electronic meeting invite with all relevant information embedded.  This ensures that the entire team has all the information in one location.

 

Video Conferencing allows teams to work effectively on electronic documents and spreadsheets, and Clinical Data Warehouse reviews.  It is a feature that can be offered for virtual meetings.  This technology enhancement tool is a resource used with internal as well as external partners.   It allows us to forensically go through clinical cases, audit performance metrics, and share critical information with clients about their members.  By employing available technology, distance is no longer an issue.  Team members traveling for one client can take a call for another client to review a document while sitting in the airport waiting to board their next flight.

 

The effectiveness of this communication strategy is validated by internal and external ratings, client satisfaction scores and renewed contracts.  When internal and external partners are pleased with the modes of communication inefficiencies are minimized, errors are reduced, and productivity is increased.  Job Aids are created with these types of communication workflows to further support the effectiveness of collaborative communication.

Large, decentralized, global companies that interface with their customers via teams need a multi-faceted communications strategy to ensure that all constituents are on the same page, working toward a common goal.  Fortunately, technology allows this company model to provide seamless communication to serve their internal and external partners well.  It is the perspective of this consultant, that effective communication is carried out every day in these organizations.   If this communication strategy works for a major global corporation, imagine what it can do for smaller companies with limited resources.

Thank you for visiting our blog.

I hope you enjoyed our point of view and would like to receive regular posts directly to your email inbox.  Toward this end, put your contact information on my mailing list.

Your feedback helps me continue to publish articles that you want to read.  Your input is very important to me so; please leave a comment.

Jim Weber, Managing Partner

ITB PARTNERS

Jim.Weber@itbpartners.com

Author of: Fighting Alligators, Job Search Strategy For The New Normal

 

 

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Mentors, Coaches, and Networking

Josh Sweeney Presentation on Culture First Hiring

This week I received an article from my friend, Faith, which she described as ‘must read.’  When Faith sends me a ‘must read’ article, I jump on it!   This article was an excerpt from The Complete Guide to Building Your Personal Brand, a book written by Neil Patel and Aaron Agius.  Actually, the article is chapter 6, How to Connect With Mentors.

 

 

The article begins by stating that “74% of hiring managers, believe that job seekers need the support of a mentor, counselor, or job coach whereas, only 40% of job seekers actually have a mentor to help them through the process.” They quoted Madeline Slutsky, Chairman of the Career Advisory Board and Vice President of Career Services at DeVry University who stated that “job seekers are doing themselves a huge disservice by ignoring the wealth of guidance and insight a mentor could provide.”

 

 

They quoted Rachel Louise Ensign of the Wall Street Journal who said that “a mentor can help a young worker answer tough questions about his or her career path and get perspective on the industry.  The relationship may even help you eventually land a new job.”

 

 

After the setup and further prose on the value of mentors, the article laid out a systematic approach to identify a mentor, how to engage the prospective mentor, and the need to formalize a structure for a productive relationship.

 

 

This post was clearly meant for someone beginning their career, a primer as it were, which is fine.  It’s an important topic, worth discussion.  There’s so much to learn about navigating organizational cultures that one needs a mentor or coach to help accelerate their learning.

 

 

I find it useful to distinguish between the work of a coach and mentor.  Although there may be some overlap in their approach, there is a difference.  A mentor is more of a strategist and generalist whereas a coach is more tactical and specific.  This point is a generalization, of course, as mentors can be strategic or tactical, depending on the situation. In my experience, mentors are people you call on to better understand the dynamics of a situation. They are guides.  They don’t tell you what to do but help you learn by providing options to consider.  A coach, on the other hand, helps you develop skills and provides feedback and encouragement.  Another important distinction is that coaches are often paid for their services.  Mentors are volunteers who gain satisfaction by giving back.

 

 

The situation is relevant as well.  A mentor or coach appropriate for career development on the job may not be suitable to help you during a job search.  A career coach experienced in job search will provide relevant tactical support for resume preparation, networking effectiveness, and interviewing skills, to name a few.

 

 

I couldn’t help but think that finding a mentor is a subset of building a network to support your career.  That thought sparked my thinking on a broader level.  Faith’s recommendations tend to do that.  I was reminded of the chapter I’d just read from Strategic Connections.  Those authors speak about the importance of creating teams to accomplish different objectives.  They say that, depending on the nature of the objective, different personality types are required to achieve the objective.  They identify 14 different archetypes as follows:

 

 

  • The Sponsor
  • The influencer
  • The Cheerleader
  • The Wise Elder
  • The Novice
  • The Heart
  • The Wizard
  • The Brain
  • The Critic
  • The Guru
  • The Sarge
  • The Promoter
  • The Creative
  • The Global Citizen

 

 

Thinking about the issue further, finding mentors and coaches is part of building your network. You’ve probably been on different teams from time to time, both at work and play, so you have experience.  To achieve important goals, we often need to assemble a team.  Depending on the nature of the objective, the team may be broad, or it may be small.

 

 

From a broader perspective, the issue is about building a network of people with diverse skills and perspectives who can be a resource to you.  I believe it’s about developing relationships based on mutual respect and interests.  You’re not only developing a team to support your needs; you’re a member of your contacts’ teams.  Expect to be called on when they need you.  Make sure to answer their call.

 

Thank you for visiting our blog.

I hope you enjoyed our point of view and would like to receive regular posts directly to your email inbox.  Toward this end, put your contact information on my mailing list.

Your feedback helps me continue to publish articles that you want to read.  Your input is very important to me so; please leave a comment.

 

Jim Weber, Managing Partner

ITB PARTNERS

Jim.Weber@itbpartners.com

Author of: Fighting Alligators, Job Search Strategy For The New Normal

 

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Building Healthy Cultures

Gregg Burkhalter, The LinkedIn Guy

Last week I talked about building a foundation for success.  This week I was walking the walk, immersed in the concept of building healthy cultures.  I have long been interested in developing nurturing cultures, so once again I was in my sweet spot.  The fun began late Monday afternoon, meeting a founding partner to talk shop and other things over cigars and Guinness Draft.  One of our primary topics was the values we need to reinforce to build a better culture and company.  He is a big proponent of the 5C model, but I will save that for a later date.

Tuesday morning, I facilitated the monthly meeting of the Business Executives Networking Group, The BENG.  Gregg Burkhalter was the featured speaker. Greg positions himself as the LinkedIn Guy.  He’s an advocate for personal branding via LinkedIn. Before the meeting, Greg told me that he’s been doing more work for corporations, helping their employees become effective LinkedIn users. I found his revelation shocking. I remember when people were reluctant to join LinkedIn.  They feared their employer would see their profile and think they were looking for another job.

Greg said that employers realize that their employees are their best ambassadors.  Now, they encourage their employees to become active on LinkedIn. Apparently, this has become an upgrade to many cultures. The cynic in me would say “it’s about time.” With so many people using LinkedIn, employers don’t have much choice. It makes sense to embrace LinkedIn, gaining leverage through their employees’ accounts. At least it seems to be a positive step in the right direction

Wednesday evening, I enjoyed a cigar and a beer, or two, with a millennial friend, Chris.    Chris and I met through a mutual friend. He was about to publish his book on millennial happiness and I had just published mine.  He’s since built a consulting career as an expert on the millennial condition.  Our meeting was meant as check-in and catch-up.  Chris said that he’d recently completed a presentation to Google and delivered a Ted talk.  Currently, he’s moving beyond Millennials to the larger population of career professionals.  Eventually, we moved on to discuss the similarities and differences between Millennials and Baby Boomers from a cultural perspective.  Chris, like me, is involved in helping companies create more effective cultures.

Thursday morning, after closing a deal to recruit another consultant, I moderated our Executive Leadership Team meeting. Although I facilitate these meetings, I try to avoid dominating the discussions.  I want to ensure that everyone’s voice heard and respected. From a leadership perspective, I like Nelson Mandela’s example, be the last one to speak. I believe these values are appropriate for our culture.

Later that afternoon I met a potential client whose company is going through Chapter 11 reorganization.   I was referred to them to help engineer a turnaround. The meeting was mostly a “getting to know you” session.  It seemed to be dragging on until I asked their opinion about what needed to be done. The meeting became much more productive after that. The CEO became animated about the need to penetrate a different segment of the market.  She told me that their primary business development function was her networking through trade associations. They weren’t doing much of anything in the way of electronic advertising, or using social media. It was interesting how the conversation changed after I asked for her thoughts. I believe it solidified our relationship.

Friday, I facilitated our monthly member’s meeting. The speaker was Josh Sweeney of Epic Culture. Epic Culture works with companies to build better cultures and thereby, improve performance. The topic of his conversation was “Culture First Hiring.” In other words, focus on tje best fit for the employer’s culture, assuming they meet the skills and experience required of the job.

It isn’t often that I’m able to spend an entire week working on my favorite issue.  Building a healthy culture is most gratifying.  Yes, it was a good week!

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Author of:  Fighting Alligators, Job Search Strategy For The New Normal

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Josh Sweeney Presents to BENG Atlanta Chapter

Business Executives Networking Group


Josh Sweeney Presentation on Culture First Hiring

Josh Sweeney is an entrepreneur, business owner and company culture advocate that enjoys finding new and innovative ways help businesses build amazing company cultures. Outside of his time helping other businesses he serves as a board member for the Entrepreneur Organization’s Atlanta Chapter. Specialties Include: Company Culture, Hiring Process and Automation, Operational Enhancements. Linkedin

Josh Sweeney Presentation on Culture First Hiring

Monthly meetings are structured to help each member get the maximum benefit.

BENG Networking Meetings:

  • Are approximately two hours in length.
  • Are typically held monthly.
  • Range from 10 to 30 attendees, but average is 20.
  • A skill building presentation.
  • Allows each attendee 30 seconds to introduce themselves, talk about their background and expertise, and to present their Target Companies and networking needs.
  • Please bring business cards and your marketing plan if you have one.

Networking meetings provide members with an opportunity to sharpen their networking skills, meet peers from various disciplines and share business opportunities and job leads.

To register or for more information:

R.S.V.P required. For more information about The BENG, go to www.thebeng.org.

Josh Sweeney Presentation on Culture First Hiring