Category: News

Posted on

Reifschneider Completes PE Firm Engagement

Reifschneider Completes PE Firm Engagement

Doug Reifschneider

Doug Reifschneider, Member of ITB Partners, and Chief Marketing Officer (CMO) at Chief Outsiders, recently completed an extensive PE firm engagement.  The PE firm’s project was compressed into 45 days, and because of the need for speed, Reifschneider partnered with a colleague from Chief Outsiders to complete the project on time. The PE firm employed the two CMOs to develop a 100-day plan for a household services firm they plan to acquire.

The pair from Chief Outsiders complimented each other because the project included:

    • Digital Marketing Assessment
      • Digital SWOT
      • Scorecard for the website, digital marketing, and social media
      • recommendations
    • Gathering insights about the customers, competitors, and company
    • Develop a growth strategy
      • Activated SWOT analysis
      • Brand positioning workshop
      • Brand house exercise
      • From here to there exercise
    • Developed a marketing plan for the balance of 2021, including 14 “Game-changing” ideas
    • Prepare a go-to-market plan if invited to continue work with the new portfolio company

About Doug Reifsc hneider

Doug Reifschneider
Doug Reifschneider

Doug Reifschneider is a dynamic marketing leader with 30+ years of experience in the restaurant industry. He has a history of driving growth through the creation and delivery of unique, creative brand strategies enhancing customer affinity and market position. While at Firehouse Subs, Mr. Reifschneider helped achieve a 4X increase in locations, to 1,030 restaurants generating $684M in revenues and 19.4% average annual sales.

During his foodservice career, he navigated the ever-changing marketing/advertising environment. The advertising menu proliferated from a relatively short list of tactics (TV, radio, print [direct mail, magazines, newspaper, etc. ], OOH, POP, and direct selling) 20 years ago to thousands of online options which included but was not limited to display, native, SEO, SEM/PPC, web sites, landing pages, mobile and others. Doug has experience with all of it and is always looking for new technologies to exploit such as Blockchain.

Throughout his career, he consistently strengthened brand equity, grew the customer base, and boosted revenues through the development of innovative marketing campaigns.

Contact Doug at reif78@gmail.com

Posted on

Director of Customer Experience – New Search Assignment

Our Client, a subscription-based meal delivery service, is looking to expand its Marketing & Development team. Although our kitchen is in the Northeast, this opportunity is remote–the east coast time zone is a must.

 The meals are packed into food-safe, recyclable pouches to lock in the freshness, flavors, and nutrients of the ingredients. We are seeking enthusiastic talent interested in working in a fast-paced and rapidly growing environment. 

We are looking for a Leader of our Customer Experience team — moving us from a service center to a sales and retention center.  We want someone who has no desire to go along with the status quo and, instead, pushes themselves and others to challenge, reimagine, optimize and innovate.  This is the ideal position for someone ready to move to the next level in their career …. build the position into a critical part of the business operation.

What the Role Involves

    • Manage, scale and empower your team of Customer Experience professionals.
    • Own the expansion and retention of our client base throughout the customer lifecycle
    • Oversee continued development of our success strategy and its execution
    • Manage all customer success activities including onboarding, training/education, renewals, and customer advocacy
    • Interface collaboratively with Marketing, Product, and Development leaders
    • Develop Customer Experience playbooks & touchpoints
    • Measure and improve Customer Experience effectiveness by defining and executing on operational metrics
    • Define and monitor successful client adoption and usage of our product

Ideally, You Have

    • 4+ years experience leading, scaling, and mentoring a customer experience team in a high growth subscription environment
    • Proven track record of coaching and mentoring high-performance teams
    • You are obsessed with client value delivery, retention, onboarding, and activation
    • Demonstrated desire for continuous learning and improvement
    • Analytical and process-oriented mindset
    • Experience in working with development teams to automate reporting, analysis, and data capture
    • Comfortable working with CRM tools such as ZenDesk or Zoho
    • Expert in the use of Excel or Google Sheets
    • Success in managing remote teammates

This is an “At Will” full-time salaried, exempt position. Medical, dental, and other benefits at a competitive cost. 401k available after 90 days. Sick time and unlimited vacation plan.

 Our Client is an equal opportunity employer. We value a diverse workforce and an inclusive culture. We encourage applications from all qualified individuals without regard to race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, marital status, disability, and veteran status.

For More information contact Jim Weber at:  JimWeber@NewCenturyDynamics.com

 

Jim Weber, Managing Partner – ITB Partners

Jim Weber – Managing Partner,  ITB Partners

I hope you enjoyed our point of view and would like to receive regular posts directly to your email inbox.  Toward this end, put your contact information on my mailing list.

Your feedback helps me continue to publish articles that you want to read.  Your input is very important to me so; please leave a comment.

 

Posted on

Timing is everything, isn’t it?

 

If you’re ready to grow your own business in a long-term, sustainable industry, it’s a particularly good time to learn about this Healthcare Franchise Investment Opportunity. Join me for a short online overview:


Wednesday, April 14th
12:00 pm Eastern (20 min + Q&A)
Click here to save your spot


WHY?

  • Unique service offering that differentiates itself from competition
  • Demand grows every year
  • Highly experienced, successful leadership
  • Proven concept: 420 open locations across the US
  • Investor model (single or multi-units)
  • Area Representative (AR) ownership option (click here to learn about AR franchising)


PLUS:

  • Small, professional staff
  • All locations remained open during COVID
  • Vendor expert handles insurance billing and collections
  • Modest investment – average $250k
  • Can’t join live? That’s okay – signup to receive the recording

Remember – strong franchise brands are looking for business people who can lead a team and execute a business plan. Direct industry experience is not necessary (and often not desired).

Want to chat with me now? Please use my scheduling link to choose a time to take my call: https://calendly.com/leslie_kuban

To your success,

Leslie Kuban
Franchise Consultant | Franchise Owner | Best Selling Author | SpeakerLeslie Kuban is a nationally recognized franchise industry expert, CFE (Certified Franchise Executive), and owner of FranNet in Atlanta; a locally owned and operated franchise consulting firm. Leslie and her team offer more than 60 years of combined industry expertise and her personal experience as a franchise owner provides a unique perspective to help her clients assess their real opportunities, risks, and timing to make sound decisions. Leslie and her team have helped over 400 individuals and families achieve their dreams of business ownership.

 

Posted on

Why own this IT Services franchise? Find out…

Businesses and consumers cannot be without their technology systems and devices working properly. If you are interested in having your own business in a high-demand industry then join me…

Wednesday, March 10th, at 12:00 pm EST, I’m hosting a 20-minute, online presentation about a compelling IT Services franchise opportunity – click here to save your spot.

Why is this IT Services franchise opportunity special?

    • The parent franchise company is one of the strongest organizations in franchising today. The marketing and lead generation department alone houses 30 professionals dedicated to driving brand recognition and customer growth.
    • No IT Background is necessary – franchise owners execute the marketing plan, focus on scale, and oversee the P&L – they do not work in the field.
    • Executive model – franchise owner oversees a small, professional staff.
    • Multiple commercial service offerings.
    • Multiple consumer/home technology offerings.
    • Automated back office/admin in place.
    • Modest upfront investment and overhead.
    • Recurring revenue model.

Can’t make the live event? No worries! It’s going to be recorded. To receive the replay – sign up here.

You might be thinking… ”I don’t have an IT background, so how could I possibly own an IT services business?” This is often surprising…less than 25% of successful franchise owners have a background in the industry of their new business. Franchising is designed for new business owners to thrive in a new industry with less risk.

Want to chat with me now? Please use my scheduling link to choose a time to take my call: https://calendly.com/leslie_kuban

To your success,
Leslie

Leslie Kuban
Franchise Consultant | Franchise Owner | Best Selling Author | Speaker

Leslie Kuban, CFE
FranNet
Mobile: 404.236.9115
Office: 770-579-3726
Learn how I help my clients – watch here

Posted on

Should I Sell My Business Without an Advisor?

Optimizing the sale of your company should not be a DIY undertaking. A business sale is complicated, not a do-it-yourself activity. This is not like selling your home. Business owners can and do a lot themselves, we all do.

 The riskiest thing you can do: The most complex transaction you will ever likely engage in is the sale of your business. Selling your company by yourself, your life’s work is just too risky.  This is true from a legal perspective and financial perspective. And when most of your net worth is tied up in the company, you cannot afford big mistakes as you work on exit planning.

 Engaging a professional team to help you sell will maximize the sale price, optimize terms, and minimize the risks inherent in such a complex transaction. Your professional advisory team should also include expertise in exit & succession planning.

Selling baseball cards on eBay or selling your used car might have low financial risk. And we do not recommend selling your house by yourself even if you can get good data on comparable home prices. It is definitely not a good idea to do so with your company. This is even more true through the chaos of COVID, economic challenges and changes, uncertainty in politics (impeachment, a new administration, new potential tax changes, trillions in federal spending), as well as issues tied to your industry.

 One current client example: the first offer that came was a business value at about 30% of the number now under discussion. On their own, our client may have taken that first offer up by 100% but they would most likely not have taken it up more than 200%. Every case is unique but investing in the right advisory team will help you maximize what you walk away with for retirement, or whatever your plans may be.

Are you ready? A few thoughts: Sell Now? Wait for the Economy?

 

David Shavzin

Call if we can help you think through your specific situation. Always happy to have a conversation to provide some guidance on business valuation, exit planning, and the transaction. 

David Shavzin, CMC, Exit Strategist

Transactions, Value Growth, Exit Planning, Succession Planning

Founder and President, The Value Track, Atlanta, Georgia
Co-Founder and President, Exit Planning Exchange Atlanta

770-329-5224 david@GetOnTheValueTrack.com
Our BLOG // LinkedIn // www.GetOnTheValueTrack.com

 

 

Posted on

Webinar: In-Home Care – Franchise Brand with a clear Competitive Advantage

Did you know….??

  • 10,000 people turn 65 every day.
  • This “silver tsunami” will continue for the next 40 years.
  • 95% of Seniors want to age in their own home.
  • More than half of Seniors over 85 need help with daily living.

COVID-19 has driven even more demand for safe, reputable in-home senior care services as families fear for their loved ones’ safety inside senior living facilities. While the $300Billion in-home care industry keeps growing, it is also very competitive. If you are going to enter this industry, you must align with a differentiated business model.

When

Sign-up here to join me on Wednesday, February 17th at Noon ET. I’m hosting a 20-minute spotlight about an in-home care franchise brand with a clear competitive advantage.

Need more reasons to tune-in?

    • Truly an “essential service.”
    • Truly a “recession-resistant service.”
    • Very scalable with a modest investment.
    • Strong earnings potential.
    • Technological advancements enable longer in-home living for more Seniors.
    • Feel proud to own a business helping others in your community.
    • Even if you can’t make the live event, sign-up anyway and you’ll be emailed the replay.

More events coming up:

Building Wealth through Franchise Ownership
(During & Beyond COVID-19)
Hosted by SCORE ($20 workshop fee)
Thursday, February 18th
12:00 PM Eastern (60 minutes + Q&A)
Learn more and sign-up

Technology Services Franchise – one of a kind….
Online spotlight, hosted by Leslie Kuban, FranNet (no cost)
Wednesday, March 10th
12:00 pm ET (20 minutes + Q&A)
SAVE THE DATE – registration opens soon

Please forward this invitation to your client, colleagues, or friends seeking career and/or business investment opportunities.

Want to chat with me now? Please use my scheduling link to choose a time to take my call: https://calendly.com/leslie_kuban

To your success,
Leslie

Leslie Kuban
Franchise Consultant | Franchise Owner | Best Selling Author | Speaker

Leslie Kuban, CFE
Market President
FranNet
Mobile: 404.236.9115
Office: 770.579.3726

 

Posted on

Announcing a New Search Assignment Under Contract – New Century Dynamics Executive Search

Announcing a New Search!

New Century Dynamics Lands a Region Manager Search for a Midwestern Based Casual Dining Brand.

The client is a growing casual dining restaurant group.  They seek someone who has had foundation experience with big brands and has made a successful transition to entrepreneurial situations.

The Region Manager is responsible for all restaurant operations, optimal profit, and delivering guest experience and satisfaction levels consistent with the goals set for the brand. The Regional Manager is responsible for the execution of policies, procedures, and financial strategies that align with the strategic direction of the company. The Region Manager must be a team player, working cross-functionally with all departments to ensure the proper implementation of all systems and strategic alignment throughout the chain. A comprehensive annual operating plan to support successful growth and alignment with the strategic plan is essential.

IDEAL EXPERIENCE

The successful candidate has had approximately three to five years of high volume single-unit or multi-unit management experience in the restaurant industry.  A bachelor’s degree in business or Hotel and Restaurant Management or equivalent experience is a requirement; as is a   proficient knowledge of restaurant P&Ls, budgets, inventory systems, financial statements, and the ability to read and interpret business reports.  Experience achieving and maintaining high levels of customer service in a hospitality environment is required.  The ideal candidate will also have a strong working knowledge of restaurant systems, equipment, and design.

 

IDEAL PERSONAL PROFILE

We are seeking a dynamic, results-oriented individual who can plan for and implement the changes envisioned for the company’s brands.  The person we hire will be committed to helping the company structure around standards, systems, processes, and procedures to ensure brand integrity.  A positive, persistent attitude toward problem solving and conflict management is a must.

 

The successful candidate is well-organized, with an eye for detail; a hands-on hard-working contributor who leads by example; a team player who can help this organization achieve “best in class” status while maintaining high levels of morale and customer service.  Solid written and oral communications, problem-solving, and decision-making skills are required, as well as the highest degree of ethical behavior.

The ideal candidate will possess a passion for selecting talent, building teams, and developing future managers.

COMPENSATION

Base salary range $70K to $85K

    • Quarterly Bonuses
    • Equity Incentive Profit-Sharing Plan
    • PTO
    • Employer-Sponsored Medical Insurance
    • 401K with Employer Match
    • Dental/Vision/Life Insurance
    • Dining Discount
    • Phone Allowance
    • Mileage Reimbursement
    • Flex Yoga Family Discount
    • Relocation Assistance

 

 

This document is presented to you in confidence.  All communication, whether written, oral or electronic should be addressed to:

 

James E. Weber, President
NEW CENTURY DYNAMICS EXECUTIVE SEARCH
Tel.  770-649-7051
Cell  770-354-2817
E-mail; jimweber@newcenturydynamics.com

 

Jim Weber – Managing Partner, ITB Partners

Prior to forming New Century Dynamics Executive Search in 1999, Jim Weber spent 22 years with Fortune 500 companies in the Food Retailing Industry where he developed a broad-based portfolio of “hands-on” line and staff experience in growth and turnaround situations. A proven executive with exceptional leadership skills, Jim has a strong financial background and heavy operations experience in specialty retail stores, quick-service restaurants, manufacturing, and distribution.

Posted on

Important Offer from Bright Water Consulting

Happy New Year and best wishes for a prosperous 2021.

I have an important offer for your consideration!  We at Bright Water Consulting would like to ensure that your IT Infrastructure is supporting your needs.  I am sure that you will agree that with all the turmoil of 2020, this area needs to be reviewed. When IT is in sync with operations, success is assured.  We will evaluate everything from cyber-security and employee safety to data analytics and supply chain.   We will validate that IT is in sync with your operations and/or identify needs for improvement.

Bright Water Consulting a full-service IT and  Business consulting firm. Everything we do is with an agile mindset for getting to market quicker, while reducing risks, and cost.  We serve companies from SMBs to Fortune 500, like The Coca-Cola Company, Fiserv, and Georgia Pacific Corporation.   Although we are based in Atlanta we service clients nationwide.

Let’s schedule a discussion, at your convenience, to determine how Bright Water Consulting can ensure your success.  To make it easier for you, just click here to find the most convenient time to talk.

I am looking forward to our discussion.

Warm regards.

Dan Ricks

Bright Water Consulting, LLC
678-457-3098
dricks@brightwaterconsulting.com
https://brightwaterconsulting.com

Posted on

Have you ever thought about owning a franchise business?

 

Have you ever thought about owning a franchise business?

Are you skeptical?

This webinar will show you the basics of franchising as a path to business ownership.

 

You will learn:

• What are the industry options?

• How do I know if franchise ownership is right for me?

• How can I find the right franchise for me?

• What do I need to watch out for when exploring franchising?

• What are the options for financing?

This webinar is free and there is no obligation to purchase anything.

https://zoom.us/meeting/register/tJcqd–urzstHNP47p173DOvyp0LY3BbblqD

BONUS: The first 30 people to register and attend receive a free copy of “The Franchise MBA”

 

David Roemer

Dave Roemer has more than 30 years of experience as a franchisor and a franchisee. He gets both sides of the relationship as he has been on both sides.

After several years as a restaurant operator and trainer, Dave began working with franchisees as a business consultant for Dunkin’, Arby’s, and TGI Friday’s. He then purchased a Business Coaching franchise and began working with small business owners in the Columbus, OH market. After a couple of years, he decided to go back to the restaurant business and was a Director of Franchise Operations for Long John Silver’s and the Einstein’s/Bruegger’s/Manhattan Bagel brands.

Today, Dave is an independent Franchise Consultant who helps people interested in purchasing a franchise determine which brands are the right fit and then helps them through the due diligence and discovery process. His services are free to the client as his fees are paid for by the various franchise brands with which he works.

 

Posted on

Book Your Complimentary Coaching Session NOW!

ITB Partners Logo
ITB Partners – Out Business is Your Success!

We at ITB Partners appreciate your loyal business and referrals. I have heard from many of you how difficult 2020 has been and wanted to offer some assistance. Since I’m not comfortable giving advice beyond my (Service type) expertise, I have contracted with an expert Business Coach to help.

Adrian Sasine is a serial entrepreneur and client I have known and worked with for nearly 10 years. He runs a Business Coaching Firm specializing in small and medium-sized businesses like yourselves. I fully trust his expertise in Sales, Marketing, and Business Fundamentals and have seen the resources at his disposal firsthand.

Adrian is offering a complimentary coaching session to focus on what you can do to drive more business in 2021.  He is committed to finding you more money, selling ideas, and marketing strategies to help you!

The first 15 businesses that take advantage of this will receive a free coaching session and FREE access to a robust online Business Academy packed with tools, resources, and training. This alone retails for $997 and includes a powerful resource library containing over $100K in previously created and tested marketing collateral.

There is absolutely NO COST to you as I have negotiated everything as a special gift to my clients.

To book your complimentary Coaching Session NOW, send an email to adrian@salesmarketingresults.com

This offer is only good through January 20th so I highly suggest you take advantage.  It is a special offer that Adrian has offered specifically for (company name) clients.

Unfortunately, Adrian isn’t able to offer this to an unlimited number of companies but we’ve secured 15 spots for our clients.

We’re glad to partner with Adrian to give you more opportunities for success in 2021!

Wishing you all the best in the year to come.

 

Adrian Sasine

Adrian Sasine is a Business Coach and a Marketing & Sales expert! From Start-up to Sale – Adrian delivers customized, results-based coaching for every business owner! With over 20 years of hands-on experience, Adrian offers a proven ability to increase profits and drive business growth. His clients receive invaluable business knowledge and insight from his own successes, failures, and thirst for business knowledge. What began as a hobby consulting with entrepreneurs, has turned into an undeniable passion to help serious business owners generate more clients, close more sales and increase their overall revenue and profits >> quickly and inexpensively. His expertise is as diverse as his resume, which includes having owned and exited several small businesses and leading the marketing division of a Fortune 500 company.

Adrian Paul Sasine
Tel: 470-839-4769
Email: adrian@salesmarketingresults.com

URL: salesmarketingresults.com