Mark Grace awarded patent on “how to design experiences

ITB practice leaders make a difference. Here is a case in point.

 

 

 

Mark Grace is an ITB practice leader on Customer Experience for businesses and consumers.   

He sees society at a new inflection point, building to a new level of achievement. Just as Thomas Kuhn coined the word “paradigm” to explain the scientific revolution and its impact, Mark coined the word “experidigm™” to describe the all-at-once consumer experience revolution and its future direction.

The experidigm inflection point means that the economy and associated consumer actions are moving beyond a product centered world to buying a complete experience universe. BtoC and BtoB now buy whole experiences potentially made up of hundreds of products and services (i.e. Utilities buy all the products of the Smart grid all-at-once). To support the buying of an entire experience, businesses are organizing in new, non-silo product ways to manage the logistics, marshalling, and delivery to these experience buying consumers (ie Uber, Airbnb, etc.). Consumers are intentionally integrating the new experiences in to their lives in new ways.

Recently, Mark was awarded a patent on “how to design experiences” (https://www.linkedin.com/in/markgracebeyondvia). He has created “Applied Experidigm Zones” where you can go to learn how to experidigm. To learn how to offer experidigms to consumers, Click Here.

Mark Grace holds six additional patents on how to visually communicate and steward the creation of experiences. Mark has published six books (amazon.com/author/markgracepath) describing “how to experidigm,” teaching consumers and groups how to integrate products and services into joyful experiences. Mark regularly offers seminars for corporations and consumers.

For further information about Mark Grace, review his ITB profile at (www.itbpartners.com). Get a free assessment to design your all-at-once customer experience.

Iris Grimm to Present to BENG Atlanta Chapter, February 12

Join Us for the February Atlanta BENG Chapter Meeting featuring Iris Grimm who will present:

“Conversational Intelligence”

ABOUT OUR SPEAKER:

Iris Grimm, Leadership Coach helps growth-oriented leaders reach the next level of their leadership success by providing private leadership coaching, team training & coaching, live workshops, and presentations. The outcomes entail being at your best, leading at your best, and living at your best. Linkedin

Register Now!

Date and Time

Tue, February 12, 2019

7:30 AM – 9:30 AM EST

Add to Calendar

Location

Bella’s Kitchen

6600 Peachtree Dunwoody

350 Embassy Row

Atlanta, GA 30328

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Monthly meetings are structured to help each member get the maximum benefit.

BENG Networking Meetings:

  • Are approximately two hours in length.
  • Are typically held monthly.
  • Range from 10 to 30 attendees, but average is 20.
  • A skill building presentation.
  • Allows each attendee 30 seconds to introduce themselves, talk about their background and expertise, and to present their Target Companies and networking needs.
  • Please bring business cards and your marketing plan if you have one.

Networking meetings provide members with an opportunity to sharpen their networking skills, meet peers from various disciplines and share business opportunities and job leads.

To register or for more information:

R.S.V.P required. For more information about The BENG, go to www.thebeng.org.

Josh Sweeney Presents to BENG Atlanta Chapter

Business Executives Networking Group


Josh Sweeney Presentation on Culture First Hiring

Josh Sweeney is an entrepreneur, business owner and company culture advocate that enjoys finding new and innovative ways help businesses build amazing company cultures. Outside of his time helping other businesses he serves as a board member for the Entrepreneur Organization’s Atlanta Chapter. Specialties Include: Company Culture, Hiring Process and Automation, Operational Enhancements. Linkedin

Josh Sweeney Presentation on Culture First Hiring

Monthly meetings are structured to help each member get the maximum benefit.

BENG Networking Meetings:

  • Are approximately two hours in length.
  • Are typically held monthly.
  • Range from 10 to 30 attendees, but average is 20.
  • A skill building presentation.
  • Allows each attendee 30 seconds to introduce themselves, talk about their background and expertise, and to present their Target Companies and networking needs.
  • Please bring business cards and your marketing plan if you have one.

Networking meetings provide members with an opportunity to sharpen their networking skills, meet peers from various disciplines and share business opportunities and job leads.

To register or for more information:

R.S.V.P required. For more information about The BENG, go to www.thebeng.org.

Josh Sweeney Presentation on Culture First Hiring

ITB PARTNERS’ JERRY HEILPERN RESURRECTS ATLANTA MEAL DELIVERY STARTUP

Saige Personal Chef

In a period of roughly 14 months, Jerry Heilpern of ITB Partners successfully decreased Food Cost from 110% of sales to 20% of sales, labor cost from 95% of sales down to 19% of sales, and reduced packaging cost from 65% of sales down to 12% of sales.

Under Heilpern’s guidance, the Saige kitchen was converted from a typical casual dining restaurant kitchen, in which many products are brought in pre-made through the back door, to a kitchen in which every meal is fully made from scratch, even down to the sauces.

Heilpern brought further efficiency to the production process by purchasing and instituting Chef Tech as Saige’s cost of sales management program, which allows Saige to track actual food cost against theoretical food cost and results in more efficient ordering and a significant decrease in food waste. Chef Tech additionally allows Saige to track and flag any allergens within dishes and recipes.

Chicken Dinner

In this time, Saige also instituted standardized recipes for every production cycle and every product and has created a photo catalog of every single menu item to assure consistency in plating and portioning. Since May 2018, with the promotion of a new Head R&D Chef, Chef Joshua Heilpern, over 175 new menu items have been added to Saige’s catalog. The net effect of all of these changes has resulted in a vast improvement of food quality, variety, and flavor.

Pork Schnitzel

Finally, since July 2018, the company has been experiencing a sales increase of 10% week over week. Saige looks ahead to the 2019 year with excitement and confidence under the leadership of Jerry Heilpern, as they continue their individual meal delivery, launch their new catering service, and continue to expand their product catalog.”

About Saige:

“Every Sunday, Saige Chefs delivers fresh, healthy, chef-prepared meals straight to the doors of customers across the Greater Atlanta Area, offering dishes catering to a variety of diet types, including vegan, vegetarian, pescatarian, and gluten-free. Meals arrive fresh, ready to be stored in the refrigerator and reheated in the oven or microwave whenever convenient! Quality meals with impeccable flavor start at $11.99/meal for adults and $6.99/kids.

Saige Chefs has additionally recently launched corporate and private catering services, and will soon be introducing fully prepared and delivered meals for four at just $9.99/serving. Learn more at saigechefs.com or contact help@heysaige.com with inquiries.

For more information about ITB Partners and how we can help you, contact -Jim Weber at (770) 649-7051  or  Jim.Weber@itbpartners.com


December 11, BENG Atlanta Meeting featuring Chris Butsch

DATE AND TIME

LOCATION

Bella’s Kitchen

6600 Peachtree Dunwoody

350 Embassy Row

Atlanta, GA 30328

View Map

$10 Fee

Join Us for the December Business Executives Networking Group, (BENG) Atlanta Chapter Meeting featuring Chris Butsch who will present:

“Executive Speechwriting Secrets: Crafting Killer Content that’ll Make Employees Love to Work Hard for You”

Register Now

Chris Butsch works with organizations who want happier cultures with higher engagement and lower turnover. He is the author of The Millennial’s Guide to Making Happiness and is considered a global expert on applying positive psychology to the workplace and classroom.

A $10 Registration fee includes a sumptuous breakfast buffet.  Register Now!

BENG Mission

BENG provides mid- to senior-level professionals with a platform to enhance their networking activities and skills.

Members in-transition benefit from tools to accelerate their job search (including opportunities for networking), targeted employment information and emotional support.

Employed and self-employed members benefit from a platform to network and cultivate relationships with community leaders and professionals interested in expanding a business.

We rely upon the generosity and cooperation of our members – whether in-transition, employed or self-employed – to accomplish the mission of “Members Helping Members.”

Register Now!

 

Monthly meetings are structured to help each member get the maximum benefit.

BENG Networking Meetings:

  • Are approximately two hours in length.
  • Are typically held monthly.
  • Range from 10 to 30 attendees, but the average is 20.
  • A skill building presentation.
  • Allows each attendee 30 seconds to introduce themselves, talk about their background and expertise, and to present their Target Companies and networking needs.
  • Please bring business cards and your marketing plan if you have one.

Networking meetings provide members with an opportunity to sharpen their networking skills, meet peers from various disciplines and share business opportunities and job leads.

Register Now!

To register or for more information:

R.S.V.P required. For more information about The BENG, go to www.thebeng.org.


BENG Atlanta Chapter Meeting November 13

November  Atlanta BENG Meeting featuring Richard Kirby: November 13

“Networking to Supercharge Your Career”

 Date and Time

Tue, November 13, 2018

7:30 AM – 9:30 AM EST

Add to Calendar

Location

Bella’s Kitchen

6600 Peachtree Dunwoody

350 Embassy Row

Atlanta, GA 30328

View Map

Join Us for the November Atlanta BENG Chapter Meeting at our NEW BENG MEETING LOCATION featuring Richard Kirby who will present:

“Networking to Supercharge Your Career”

There are lots of people with lots of theories. In this information-packed work session, our speaker will share specific strategies he has used successfully during his career and which his clients have used successfully in their careers.

Everyone knows that networking is the best way to find your next job when you are out of work. It is also the best way to find a job when you are currently employed, whether the job you want is within your current employer or outside.

So, why don’t more people spend the time to network? And why do many career seekers feel that networking just doesn’t work for them?

Come with an open mind and prepare to have it filled with specific strategies you can start leveraging immediately to gain significantly better employment opportunities. Plus, you can use these new tools to continually improve your income for the balance of your career!

Richard Kirby has been a confidential career advisor/consultant to hundreds of six-figure executives and professionals for the past 16 years. He has assisted those wanting to climb the ladder in their current employers as well as unemployed and underemployed job seekers.

Richard is an expert in all phases of career planning, self-promotion, and job search. He has a BS in electrical engineering and a certificate in engineering management. He is also a Certified Management Consultant (CMC®) and a Board Certified Coach, both of which are in the career specialty. Linkedin

Monthly meetings are structured to help each member get the maximum benefit.

BENG Networking Meetings:

  • Are approximately two hours in length.
  • Are typically held monthly.
  • Range from 10 to 30 attendees, but the average is 20.
  • A skill building presentation.
  • Allows each attendee 30 seconds to introduce themselves, talk about their background and expertise, and to present their Target Companies and networking needs.
  • Please bring business cards and your marketing plan if you have one.

Networking meetings provide members with an opportunity to sharpen their networking skills, meet peers from various disciplines and share business opportunities and job leads.

To register or for more information:

R.S.V.P required. For more information about The BENG, go to www.thebeng.org.

 

ITB Partners Networking Meeting; Oct. 19, 2018

Please join us for next Friday’s ITB Partners Members meeting.  Be sure to RSVP by clicking HERE.

Our featured Speaker is Leslie Kuban, owner/operator of FranNet-Atlanta.  Leslie will be speaking on entrepreneurship and selling skills.   Leslie is a Subject Matter Expert on entrepreneurship, business ownership, franchise ownership, who has been interviewed by business publications on the radio, and television.

Leslie is a Guest lecturer for MBA, EMBA, and undergraduate business programs at Emory University, Georgia Tech, and Kennesaw State University. Founding member of the Georgia State University Franchise Entrepreneurship Advisory Board.

To put us in the proper frame of mind for Leslie’s presentation, our Agenda has been modified to accommodate a contest to determine the best elevator pitch.  1st and 2nd place prizes will be awarded.  I know that will be fun!  So, practice your elevator pitch and become a winner.

REGISTER NOW

For more information, please contact Jim Weber:  Jim.Weber@ITBPartners.com