Management Consultant, Executive Recruiter, Author, Public Speaker;
My blog, "Fighting Alligators" is geared to the over 50 job-seeker; people interested in starting their own business; and freelancers looking to become more successful.
I have 22 years of experience with Fortune 500 Brands in Strategic Planning and General Management. For the past 22 years, I have been President of New Century Dynamics, Inc., an Executive Search Business I started and own. My company is in the business of providing Consulting and Executive Search Support to our client base. In 2014, I helped create ITB Partners, an Association of freelance management consultants.
New Century Dynamics Announces the completion of Two Search Assignments!
Jim Weber – Managing Partner, ITB Partners
Jim Weber, President of New Century Dynamics Executive Search, and Managing Partner of ITB Partners has completed two searches for Restaurant Operations Managers.
These placements are for separate clients, both small but growing restaurant chains based in Northeastern Ohio.
During these Searches, Jim Weber vetted many outstanding candidates who may be suitable for your needs.
Doug Reifschneider, Member of ITB Partners, and Chief Marketing Officer (CMO) at Chief Outsiders, recently completed an extensive PE firm engagement. The PE firm’s project was compressed into 45 days, and because of the need for speed, Reifschneider partnered with a colleague from Chief Outsiders to complete the project on time. The PE firm employed the two CMOs to develop a 100-day plan for a household services firm they plan to acquire.
The pair from Chief Outsiders complimented each other because the project included:
Digital Marketing Assessment
Digital SWOT
Scorecard for the website, digital marketing, and social media
recommendations
Gathering insights about the customers, competitors, and company
Develop a growth strategy
Activated SWOT analysis
Brand positioning workshop
Brand house exercise
From here to there exercise
Developed a marketing plan for the balance of 2021, including 14 “Game-changing” ideas
Prepare a go-to-market plan if invited to continue work with the new portfolio company
About Doug Reifsc hneider
Doug Reifschneider
Doug Reifschneider is a dynamic marketing leader with 30+ years of experience in the restaurant industry. He has a history of driving growth through the creation and delivery of unique, creative brand strategies enhancing customer affinity and market position. While at Firehouse Subs, Mr. Reifschneider helped achieve a 4X increase in locations, to 1,030 restaurants generating $684M in revenues and 19.4% average annual sales.
During his foodservice career, he navigated the ever-changing marketing/advertising environment. The advertising menu proliferated from a relatively short list of tactics (TV, radio, print [direct mail, magazines, newspaper, etc. ], OOH, POP, and direct selling) 20 years ago to thousands of online options which included but was not limited to display, native, SEO, SEM/PPC, web sites, landing pages, mobile and others. Doug has experience with all of it and is always looking for new technologies to exploit such as Blockchain.
Throughout his career, he consistently strengthened brand equity, grew the customer base, and boosted revenues through the development of innovative marketing campaigns.
Our Client, a subscription-based meal delivery service, is looking to expand its Marketing & Development team. Although our kitchen is in the Northeast, this opportunity is remote–the east coast time zone is a must.
The meals are packed into food-safe, recyclable pouches to lock in the freshness, flavors, and nutrients of the ingredients. We are seeking enthusiastic talent interested in working in a fast-paced and rapidly growing environment.
We are looking for a Leader of our Customer Experience team — moving us from a service center to a sales and retention center. We want someone who has no desire to go along with the status quo and, instead, pushes themselves and others to challenge, reimagine, optimize and innovate. This is the ideal position for someone ready to move to the next level in their career …. build the position into a critical part of the business operation.
What the Role Involves
Manage, scale and empower your team of Customer Experience professionals.
Own the expansion and retention of our client base throughout the customer lifecycle
Oversee continued development of our success strategy and its execution
Manage all customer success activities including onboarding, training/education, renewals, and customer advocacy
Interface collaboratively with Marketing, Product, and Development leaders
Measure and improve Customer Experience effectiveness by defining and executing on operational metrics
Define and monitor successful client adoption and usage of our product
Ideally, You Have
4+ years experience leading, scaling, and mentoring a customer experience team in a high growth subscription environment
Proven track record of coaching and mentoring high-performance teams
You are obsessed with client value delivery, retention, onboarding, and activation
Demonstrated desire for continuous learning and improvement
Analytical and process-oriented mindset
Experience in working with development teams to automate reporting, analysis, and data capture
Comfortable working with CRM tools such as ZenDesk or Zoho
Expert in the use of Excel or Google Sheets
Success in managing remote teammates
This is an “At Will” full-time salaried, exempt position. Medical, dental, and other benefits at a competitive cost. 401k available after 90 days. Sick time and unlimited vacation plan.
Our Client is an equal opportunity employer. We value a diverse workforce and an inclusive culture. We encourage applications from all qualified individuals without regard to race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, marital status, disability, and veteran status.
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If you’re ready to grow your own business in a long-term, sustainable industry, it’s a particularly good time to learn about this Healthcare Franchise Investment Opportunity. Join me for a short online overview:
Remember – strong franchise brands are looking for business people who can lead a team and execute a business plan. Direct industry experience is not necessary (and often not desired).
Leslie Kuban
Franchise Consultant | Franchise Owner | Best Selling Author | SpeakerLeslie Kuban is a nationally recognized franchise industry expert, CFE (Certified Franchise Executive), and owner of FranNet in Atlanta; a locally owned and operated franchise consulting firm. Leslie and her team offer more than 60 years of combined industry expertise and her personal experience as a franchise owner provides a unique perspective to help her clients assess their real opportunities, risks, and timing to make sound decisions. Leslie and her team have helped over 400 individuals and families achieve their dreams of business ownership.
Businesses and consumers cannot be without their technology systems and devices working properly. If you are interested in having your own business in a high-demand industry then join me…
Wednesday, March 10th, at 12:00 pm EST, I’m hosting a 20-minute, online presentation about a compelling IT Services franchise opportunity – click here to save your spot.
Why is this IT Services franchise opportunity special?
The parent franchise company is one of the strongest organizations in franchising today. The marketing and lead generation department alone houses 30 professionals dedicated to driving brand recognition and customer growth.
No IT Background is necessary – franchise owners execute the marketing plan, focus on scale, and oversee the P&L – they do not work in the field.
Executive model – franchise owner oversees a small, professional staff.
You might be thinking… ”I don’t have an IT background, so how could I possibly own an IT services business?” This is often surprising…less than 25% of successful franchise owners have a background in the industry of their new business. Franchising is designed for new business owners to thrive in a new industry with less risk.
This “silver tsunami” will continue for the next 40 years.
95% of Seniors want to age in their own home.
More than half of Seniors over 85 need help with daily living.
COVID-19 has driven even more demand for safe, reputable in-home senior care services as families fear for their loved ones’ safety inside senior living facilities. While the $300Billion in-home care industry keeps growing, it is also very competitive. If you are going to enter this industry, you must align with a differentiated business model.
When
Sign-up here to join me on Wednesday, February 17th at Noon ET. I’m hosting a 20-minute spotlight about an in-home care franchise brand with a clear competitive advantage.
Need more reasons to tune-in?
Truly an “essential service.”
Truly a “recession-resistant service.”
Very scalable with a modest investment.
Strong earnings potential.
Technological advancements enable longer in-home living for more Seniors.
Feel proud to own a business helping others in your community.
Even if you can’t make the live event, sign-up anyway and you’ll be emailed the replay.
More events coming up:
Building Wealth through Franchise Ownership
(During & Beyond COVID-19)
Hosted by SCORE ($20 workshop fee)
Thursday, February 18th
12:00 PM Eastern (60 minutes + Q&A)
Learn more and sign-up
Technology Services Franchise – one of a kind….
Online spotlight, hosted by Leslie Kuban, FranNet (no cost)
Wednesday, March 10th
12:00 pm ET (20 minutes + Q&A)
SAVE THE DATE – registration opens soon
Please forward this invitation to your client, colleagues, or friends seeking career and/or business investment opportunities.
The client is a growing casual dining restaurant group. They seek someone who has had foundation experience with big brands and has made a successful transition to entrepreneurial situations.
The Region Manageris responsible for all restaurant operations, optimal profit, and delivering guest experience and satisfaction levels consistent with the goals set for the brand. The Regional Manager is responsible for the execution of policies, procedures, and financial strategies that align with the strategic direction of the company. The Region Manager must be a team player, working cross-functionally with all departments to ensure the proper implementation of all systems and strategic alignment throughout the chain. A comprehensive annual operating plan to support successful growth and alignment with the strategic plan is essential.
IDEAL EXPERIENCE
The successful candidate has had approximately three to five years of high volume single-unit or multi-unit management experience in the restaurant industry. A bachelor’s degree in business or Hotel and Restaurant Management or equivalent experience is a requirement; as is a proficient knowledge of restaurant P&Ls, budgets, inventory systems, financial statements, and the ability to read and interpret business reports. Experience achieving and maintaining high levels of customer service in a hospitality environment is required. The ideal candidate will also have a strong working knowledge of restaurant systems, equipment, and design.
IDEAL PERSONAL PROFILE
We are seeking a dynamic, results-oriented individual who can plan for and implement the changes envisioned for the company’s brands. The person we hire will be committed to helping the company structure around standards, systems, processes, and procedures to ensure brand integrity. A positive, persistent attitude toward problem solving and conflict management is a must.
The successful candidate is well-organized, with an eye for detail; a hands-on hard-working contributor who leads by example; a team player who can help this organization achieve “best in class” status while maintaining high levels of morale and customer service. Solid written and oral communications, problem-solving, and decision-making skills are required, as well as the highest degree of ethical behavior.
The ideal candidate will possess a passion for selecting talent, building teams, and developing future managers.
COMPENSATION
Base salary range $70K to $85K
Quarterly Bonuses
Equity Incentive Profit-Sharing Plan
PTO
Employer-Sponsored Medical Insurance
401K with Employer Match
Dental/Vision/Life Insurance
Dining Discount
Phone Allowance
Mileage Reimbursement
Flex Yoga Family Discount
Relocation Assistance
This document is presented to you in confidence. All communication, whether written, oral or electronic should be addressed to:
James E. Weber, President NEW CENTURY DYNAMICS EXECUTIVE SEARCH Tel. 770-649-7051 Cell 770-354-2817 E-mail;jimweber@newcenturydynamics.com
Jim Weber – Managing Partner, ITB Partners
Prior to forming New Century Dynamics Executive Search in 1999, Jim Weber spent 22 years with Fortune 500 companies in the Food Retailing Industry where he developed a broad-based portfolio of “hands-on” line and staff experience in growth and turnaround situations. A proven executive with exceptional leadership skills, Jim has a strong financial background and heavy operations experience in specialty retail stores, quick-service restaurants, manufacturing, and distribution.
Happy New Year and best wishes for a prosperous 2021.
I have an important offer for your consideration! We at Bright Water Consulting would like to ensure that your IT Infrastructure is supporting your needs. I am sure that you will agree that with all the turmoil of 2020, this area needs to be reviewed. When IT is in sync with operations, success is assured. We will evaluate everything from cyber-security and employee safety to data analytics and supply chain. We will validate that IT is in sync with your operations and/or identify needs for improvement.
Bright Water Consulting a full-service IT and Business consulting firm. Everything we do is with an agile mindset for getting to market quicker, while reducing risks, and cost. We serve companies from SMBs to Fortune 500, like The Coca-Cola Company, Fiserv, and Georgia Pacific Corporation. Although we are based in Atlanta we service clients nationwide.
Let’s schedule a discussion, at your convenience, to determine how Bright Water Consulting can ensure your success. To make it easier for you, just click here to find the most convenient time to talk.
BONUS: The first 30 people to register and attend receive a free copy of “The Franchise MBA”
David Roemer
Dave Roemer has more than 30 years of experience as a franchisor and a franchisee. He gets both sides of the relationship as he has been on both sides.
After several years as a restaurant operator and trainer, Dave began working with franchisees as a business consultant for Dunkin’, Arby’s, and TGI Friday’s. He then purchased a Business Coaching franchise and began working with small business owners in the Columbus, OH market. After a couple of years, he decided to go back to the restaurant business and was a Director of Franchise Operations for Long John Silver’s and the Einstein’s/Bruegger’s/Manhattan Bagel brands.
Today, Dave is an independent Franchise Consultant who helps people interested in purchasing a franchise determine which brands are the right fit and then helps them through the due diligence and discovery process. His services are free to the client as his fees are paid for by the various franchise brands with which he works.
We at ITB Partners appreciate your loyal business and referrals. I have heard from many of you how difficult 2020 has been and wanted to offer some assistance. Since I’m not comfortable giving advice beyond my (Service type) expertise, I have contracted with an expert Business Coach to help.
Adrian Sasine is a serial entrepreneur and client I have known and worked with for nearly 10 years. He runs a Business Coaching Firm specializing in small and medium-sized businesses like yourselves. I fully trust his expertise in Sales, Marketing, and Business Fundamentals and have seen the resources at his disposal firsthand.
Adrian is offering a complimentary coaching session to focus on what you can do to drive more business in 2021. He is committed to finding you more money, selling ideas, and marketing strategies to help you!
The first 15 businesses that take advantage of this will receive a free coaching session and FREE access to a robust online Business Academy packed with tools, resources, and training. This alone retails for $997 and includes a powerful resource library containing over $100K in previously created and tested marketing collateral.
There is absolutely NO COSTto you as I have negotiated everything as a special gift to my clients.
To book your complimentary Coaching Session NOW, send an email to adrian@salesmarketingresults.com
This offer is only good through January 20th so I highly suggest you take advantage. It is a special offer that Adrian has offered specifically for (company name) clients.
Unfortunately, Adrian isn’t able to offer this to an unlimited number of companies but we’ve secured 15 spots for our clients.
We’re glad to partner with Adrian to give you more opportunities for success in 2021!
Wishing you all the best in the year to come.
Adrian Sasine
Adrian Sasine is a Business Coach and a Marketing & Sales expert! From Start-up to Sale – Adrian delivers customized, results-based coaching for every business owner! With over 20 years of hands-on experience, Adrian offers a proven ability to increase profits and drive business growth. His clients receive invaluable business knowledge and insight from his own successes, failures, and thirst for business knowledge. What began as a hobby consulting with entrepreneurs, has turned into an undeniable passion to help serious business owners generate more clients, close more sales and increase their overall revenue and profits >> quickly and inexpensively. His expertise is as diverse as his resume, which includes having owned and exited several small businesses and leading the marketing division of a Fortune 500 company.
