I talked with two very accomplished job seekers this week. Both have MBA’s from prestigious Universities and twenty-five-plus years with Blue-chip companies. Both are accomplished in their fields, having held senior level positions. Both lost their job due to a company-wide reorganization. However, the similarities end there. After a short hiatus, one found a new situation in a smaller, entrepreneurial company. The other is approaching two years in job search. The difference in their results is instructive.

In my last post, I wrote about the hiring criteria for senior managers in a tightening labor market. I wrote that employers looking to fill senior-level roles expect the new hire to have a very short learning curve. They are expected to make an immediate contribution. Adapting to the employer’s culture should be the majority of their learning curve, a reasonable expectation.

Much of my work recently has been placing CFOs with Private Equity Groups’ (PEG) portfolio companies. In case you have been disconnected from all economic news for the last decade, PEGs have been reshaping the economy, creating a lot of opportunities. These companies have a defined timetable to divestiture. Their time horizon is relatively short. During their holding periods, they maintain a focus on strategic initiatives to maximize terminal value. They need senior level managers who can help them achieve their goals within the holding period. They seek specialists.

The lack of industry-specific experience is another obstacle facing Baby-boomers in transition. There are many factors in play in this situation; however, this bias is not absolute. To be sure, a transition into some industries is difficult. Job functions like CEO, COO, and senior level marketing positions may require significant industry experience. Hiring a senior manage without relevant industry experience is usually unwise, but not always. Typically, there is somewhat more flexibility regarding specific industry experience for other job functions.

If you want to change industries, focus on your leadership skills. Senior-level jobs are about directing and managing teams, leadership. As a serious job seeker, you will research new industry segments to become familiar with revenue models, customers, and operational challenges. That work will help nullify a lack of industry experience. However, in competition for any job, you must sell your strengths. As a senior executive, leadership should be your greatest strength. As a candidate for a senior position, focus on accomplishments which required effective leadership, then translate those situations to the needs of the employer.

As an effective leader, you will have developed “street cred,” specialized skills. You did not get to this point without becoming proficient in a particular discipline or activity. In the New Normal, employers are looking for people with specialized skills. For example, some people are great at turnarounds, whereas others may be adept at penetrating new markets. Some executives are good at building new companies where others are skilled at protecting mature brands. If you look back on your career, you will find common threads for your success. Do you have particular strength in re-engineering, business development, or maybe, systems implementation? If so, these are your specialties. Your next step is to build a resume that highlights these skills so as to match the job. Skill sets that are transferrable to other industry segments are highly desirable.

Referring to the two Executives mentioned at the beginning of this article: the difference in their results is due to the quality of their networks. More to the point, the successful job seeker (a CFO type) has a contact that is well-networked into the community. His contact made an introduction to a CEO who needed a CFO. The referral source was highly credible, which led to a positive hiring decision. The other candidate’s networking efforts have not been as successful.

Since most job seekers find employment through networking, managing your network is vital. However, the size of your network is not as important as are high-quality, highly-motivated contacts working on your behalf. They must understand your search strategy to best present your capabilities. Actively manage your network to ensure its effectiveness. Make sure they know how to help you.

Your feedback helps me continue to publish articles that you want to read. Your input is important to me so; please leave a comment.

Jim Weber, President

New Century Dynamics Executive Search

JimWeber@NewCenturyDynamics.com

Author of: Fighting Alligators: Job Search Strategy For The New Normal

Current Assignments

1. COO- Atlanta-based Casual Dining Restaurant Company – New
2. Director of Business Dev, Atlanta-based B2B Professional Services Company: Complete
3. Payroll-Benefits Manager, Atlanta-based Retail Company:  Offer extended.
4. Senior Accounting Manager – Atlanta-based Manufacturer. In Process
5. Controller – Atlanta-based Restaurant Company:  New

3-02-2017:  New Century Dynamics Executive Search is pleased to announce that it has landed a Search for a Chief Operating Officer.

I am looking for a COO to join my client’s team. They are an Atlanta-based, Casual Dining Brand. The position offers a competitive salary plus healthy incentive program. If you know anyone with a Restaurant Company Operations/Franchising background who is looking for a new opportunity, please contact me for further information.

Your feedback helps me continue to publish articles that you want to read. Your input is important to me so; please leave a comment.

Jim Weber, President

New Century Dynamics Executive Search

JimWeber@NewCenturyDynamics.com

Author of: Fighting Alligators: Job Search Strategy For The New Normal

Current Assignments

1. COO- Atlanta-based Casual Dining Restaurant Company – New
2. Director of Business Dev, Atlanta-based B2B Professional Services Company: Complete
3. Payroll-Benefits Manager, Atlanta-based Retail Company:  Offer extended.
4. Senior Accounting Manager – Atlanta-based Manufacturer. In Process
5. Controller – Atlanta-based Restaurant Company:  New

This past year, I experienced three rather unique, but similar search assignments. I found them to be interesting if not a little odd. The employers were established and profitable, but not necessarily on anyone’s radar screen as a highly desirable employer.

The searches in question were for a Controller, a Director of Business Development, and for a Payroll Benefits Manager, otherwise known as a Human Capital Manager. In each case, the client advised me that these would be difficult searches. They believed this to be true as they called me after they had failed to recruit these positions with internal resources. One client told me that he doubted that his ideal candidate even existed. As I came to learn, the difficulty of these assignments was due to the experience and attributes required by these. In other words, the candidate requirements were more rigid than I thought necessary. These employers were looking for people to be immediately productive. I get it! This expectation has become commonplace even if less realistic in a low unemployment environment.  Unfortunately, the compensation packages offered were average for the market, but not so attractive to entice one to leave their current employer.

As a practice, I begin my assignments by helping my client develop a Position Spec. This document combines the Job Description, desired candidate profile, skill-set required, and public relations. This document helps me sell the opportunity to prospective candidates. It is a useful tool to gain close alignment with the client and better understand their needs. The process of developing the Position Spec serves to validate the importance of each profile attribute and to assign a metric to its priority. It prepares the client’s expectation as to the caliber of candidate available for consideration. With this process completed, I can qualify more candidates for my client’s consideration. Seldom do I find a candidate that is a perfect match to the search criteria. Intangible factors around personality and chemistry usually hold sway.

As measured by the Department of Labor’s U-3 metric the employment situation has improved, and most professionals, by now, have found work. In fact, the current unemployment rate for Professionals is about half the total unemployment rate. The current labor market for Professionals is composed of people who lost their jobs due to mergers and acquisitions, or reorganization; and employed folks looking to improve their situation. Most job seekers will find employment after an average amount of time. Baby-Boomers are still struggling, however. The market has shifted so that employers don’t have the leverage they had a few years ago. One would expect that, given a tightened labor market, employers would become somewhat more flexible in their hiring standards. In the current job market, management should expect to make hiring decisions that will get them to within 80% or 90% of their requirements. This should be acceptable, so long as the candidate can close the gap through training and experience.

In the end, I was successful in two out of three of these assignments. One search was not that difficult as I found plenty a viable candidates, completing the search within my norm. The second search took twice the normal duration to complete. In the third case, the client who did not think his ideal candidate existed, changed his mind and promoted from within. They were not impossible searches, just a little out of the norm.

At this time, to get closer to a 100% match to expectations the employer must be prepared for a
longer search; to pay more to attract viable candidates, or to bridge the gap through training.
What does this mean for candidates? I will discuss that issue in the next post.

“You can’t always get what you want. But if you try sometimes well you just might find,
You get what you need.” Rolling Stones

Your feedback helps me continue to publish articles that you want to read. Your input is important to me so; please leave a comment.

Jim Weber, President
JimWeber@NewCenturyDynamics.com
New Century Dynamics Executive Search
Author of: Fighting Alligators: Job Search Strategy For The New Normal

Current Assignments

1. Strategic Partner – Atlanta-based B2B Professional Services Company – Complete
2. Director of Business Dev, Atlanta-based B2B Professional Services Company: Complete
3. Payroll-Benefits Manager, Atlanta-based Retail Company:  In Process
4. Senior Accounting Manager – Atlanta-based Manufacturer. In Process
5. Controller – Atlanta-based Restaurant Company:  New

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 It is rare for me to work with candidates who lack experience working with recruiters.  After 18 years in the executive search business, most of my work is with senior executives who know the drill. However, from time to time I am asked to perform a lower level search to help a client.  In those cases, I often work with candidates who lack experience working with an Executive Recruiter.  The vast majority of these folks are interested in learning how the process works and how to work most effectively with me.  Instinctively, they know that I am there to broker the transaction and to help them to the extent that I can.  There are times when the candidate is unable or unwilling to work within the system.  Invariably, those candidates fail to land the job.  In fact, they tarnish their reputations with the client and with me.

Your feedback helps me continue to publish articles that you want to read. Your input is important to me so; please leave a comment.

Jim Weber, President
JimWeber@NewCenturyDynamics.com
New Century Dynamics Executive Search
Author of: Fighting Alligators: Job Search Strategy For The New Normal

Current Assignments

1. Strategic Partner – Atlanta-based B2B Professional Services Company – Complete
2. Director of Business Dev, Atlanta-based B2B Professional Services Company: Complete
3. Payroll-Benefits Manager, Atlanta-based Retail Company:  In Process
4. Senior Accounting Manager – Atlanta-based Manufacturer. In Process
5. Controller – Atlanta-based Restaurant Company:  New

Text To Join Our Mailing List:

Send the following text message:  NEWCENTURY

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Recently I heard that a smartphone had become the most important fashion accessory. I don’t doubt it. It is a powerful tool, especially if one is properly connected. I have apps on my iPhone to fetch my email from each of my various accounts. Messages left on my desk phone are relayed to my cell phone via text. All of my data is backed up on the cloud and accessible via my iPhone. My iPhone includes apps for LinkedIn, Google+, Twitter, and Facebook, among others. My office is wherever I am, whenever. As a result, my clients know that I am at their service 24/7. I hardly think that I am unique among recruiters, so I am certain we are all working pretty much the same way.

In last week’s post, I wrote about being prepared to talk with your recruiter. Now it’s time to talk about accessibility.  Just as I am accessible to my clients, my candidates must be equally available to me. When someone indicates interest in one of my searches I put their contact information into my database, tied to that search. I invite them to connect with me on LinkedIn and to opt into my mailing list. Accepting those invitations helps me stay connected to those folks, during and after the completion of the assignment. In an earlier post I stated that I prefer to make contact to a candidate’s personal email account; one they use regularly. Using a candidate’s work email address introduces a risk component that the candidate should avoid. Most companies don’t like their employees looking for another job while employed.  Using their company’s email account is like waving a big, red flag. Text messaging is becoming more important.   People who are gainfully employed can acknowledge and respond to a text message when they cannot respond via email or by telephone. It is especially useful for getting answers to questions where a yes or no answer is required.

So, what should you do to be most accessible to your recruiter? To begin with, ensure that your resume contains the appropriate contact information. Your home address is not important anymore. It is unlikely that you will be contacted via the U.S. Postal Service. Your cell phone number and your personal email address are critical. Secondly, be sure to put the recruiter’s information into your smartphone so that you will recognize that he is trying to contact you. You don’t want important email going into your spam filter, do you? My contact information is widely published and available on all of my emails. In fact, you should have a detailed signature block in your emails too. That tip makes it that much easier to respond to you, especially by phone or text. Finally, my best candidates keep me apprised as to their upcoming schedule so I will know if they are traveling or on vacation.

Life moves quickly. Technology has us connected like never before. We live in a real-time world, or very close to it. Business moves quicker than ever with the expectation for immediate results. “Time is of the essence” has taken on an entirely new dimension. We have tools like voicemail, email, text messaging, and LinkedIn among others. To be competitive one must be competent and technically savvy.

To ensure that I am in the best position to help you land that next job, make sure that I can easily reach you when I need you. Use technology to your advantage. Ensure that all of your contact information is on your resume and in the signature block of your emails. Keep me abreast of your calendar, especially your travel plans. Make sure that my contact information is in your contact list as well.

Help me help you!
1. Include your full contact information in all correspondence.
2. Make your communications smart phone friendly.
3. Use the full capabilities of your technology.

Thank you for visiting my blog.  I hope you enjoyed my point of view and would like to receive regular posts directly to your email inbox. Toward this end, put your contact information on my mailing list.  

Your feedback helps me continue to publish articles that you want to read. Your input is important to me so; please leave a comment.

Jim Weber, President
New Century Dynamics Executive Search
Author of: Fighting Alligators: Job Search Strategy For The New Normal

Current Assignments

1. Strategic Partner – Atlanta-based B2B Professional Services Company – Complete
2. Director of Business Dev, Atlanta-based B2B Professional Services Company: New
3. Payroll-Benefits Manager, Atlanta-based Retail Company.
4. Senior Accounting Manager – Atlanta-based Manufacturer.
5. Controller – Orlando, FL-based Restaurant Company: 

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Send the following text message:  NEWCENTURY

To:  22828

Your ability to express yourself in an effective manner is critical to landing a job. In this post, I focus on your communication skills with the Executive Recruiter. As you now understand, the recruiter is the gate-keeper. You must do an effective job selling her before you will have an opportunity to sell the hiring manager. So let’s discuss the critical touch points and your responsibility during each.

My preference is to make my initial contact via email. It is more productive for me to do so and eliminates the embarrassment of catching someone off guard. In that email I will indicate the basic parameter for the search, I am working and ask the recipient for their interest or referrals. If there is interest, we will schedule a preliminary phone conversation. The preliminary call is my first opportunity to take the measure of the candidate. I want to gauge the individual’s ability to communicate their interest, enthusiasm, motivation, and personality. This will be a short conversation so it requires that the candidate (not really a candidate yet) get to the point and resolve the most pertinent and immediate questions. Vague, non-committal responses will eliminate the person from further conversation. If we decide to move to the next step, I will provide more information so the candidate can begin his due-diligence on the opportunity. If he is still interested after his due diligence, we will agree to a more in-depth phone call. At this time, I will become immersed in their background, strengths, and skill-set. This is usually a 60-minute conversation.

As I discussed in the my last post, I want to understand my candidate’s complete work history. I like to listen to them tell the story of their career and then ask questions that focus on specific accomplishments that dovetail with my client’s needs. The savvy candidates have given a lot of thought to their career and know how to present their history in an interesting way. This is my second opportunity to gauge their communication skills for context and language. If an executive has difficulty telling their career story, they will likely have difficulty selling their thoughts and ideas on improving the client’s business. I expect the candidate to talk in complete sentences and to use the appropriate grammar. Communication Skills matter! The questions I ask about specific accomplishments are meant to reveal the candidate’s approach to problem solving and project management. Questions about job changes reveal how the candidates are thinking about career management.

I usually allow time, so the candidate to ask a few questions. Often, I do not have the answer if the question is related to broader corporate strategy, but can be helpful with questions related to the
specifics of the job. The questions asked by the candidate and the timing of those questions is also revealing.

Phone conversations have their limitations. However, the best candidates understand those limitations and overcome them. I have found that some otherwise solid candidates do not perform well on the phone whereas some weaker candidates have a very good telephone presence. Each of these types is outside the norm so generally speaking, good telephone skills follow the better candidates.

Key Points to Remember:

1. Understand your recruiter’s validation process.
2. Prepare for each contact point.
3. Ensure that your telephone skills are sharp.

Thank you for visiting my blog.  I hope you enjoyed my point of view and would like to receive regular posts directly to your email inbox. Toward this end, put your contact information on my mailing list.  

Your feedback helps me continue to publish articles that you want to read. Your input is important to me so; please leave a comment.

Jim Weber, President
New Century Dynamics Executive Search
Author of: Fighting Alligators: Job Search Strategy For The New Normal

Current Assignments

1. Strategic Partner – Atlanta-based B2B Professional Services Company – Complete
2. Director of Business Dev, Atlanta-based B2B Professional Services Company: New
3. Payroll-Benefits Manager, Atlanta-based Retail Company.
4. Senior Accounting Manager – Atlanta-based Manufacturer.
5. Controller – Orlando, FL-based Restaurant Company: 

Text To Join Our Mailing List:

Send the following text message:  NEWCENTURY

To:  22828

As I mentioned in recent posts, my searches are generating a very high volume of candidates. Most are gainfully employed. It is clear that there is a lot of competition for jobs, especially for a step up, or a better situation. If you are serious about landing a new job, you must be a competitor!
 
These five points will set you apart from the rest of the field!

1. Demonstrate your match to the job requirements.
2. Prepare for all interviews and conversations.
3. Turn your accomplishments into short stories.
4. Build a Support Team.
5. Be an Effective Communicator
 
The first step is critical to getting onto the playing field. You must demonstrate your bona fides and make a good impression. I will discuss your resume later, however, at this point understand that Executive Recruiters need your entire work history. Don’t waste their time. Always provide them a resume that documents your complete work history. You may want other versions with a shorter time span, say the last ten years, which you can send directly to hiring managers.
 
You should tailor your resume, to put emphasis on your fit with the company’s requirements. One classic technique is to develop a two column handout that lists the job requirements in one column, and matching qualifications in the other column. This is a useful document to engage the recruiter and can be helpful during the interview process. I encourage my candidates to present that document to the interviewer at the beginning of their discussion. In most cases it will become the agenda for the interview. It would also be helpful to present a top-ten list of your key accomplishments.
 
The absolute best way to convey one’s accomplishments during an interview is by telling stories. When talking about your accomplishments keep the STAR acronym in mind. Your interviewer will be interested to know the situation, “ST”; the alternatives you evaluated and the action was chosen, “A”; and the result of your actions, “R.” Hiring managers are very interested in learning about your problem-solving skills. You should be prepared to discuss the implementation of the corrective action, especially if it required the management of a team. Stories make an impact! They engage the interviewer and will be remembered. For greater impact, add some humor and key learning.
 
Preparation and planning are the keys to success in any endeavor. Competing for a job is no different. You must understand the situation and adapt. Understand the company’s selection process. Do they use a “structured interview” process, if so, which model? How many people will interview you? What is their role in the hiring decision? How will you interface with those people on the job? Be sure to have an idea as to the background of each of those folks to help you establish a bond. Do you know the company culture and its values? What about the performance of the company’s key products and services? The more you learn during the recruiting and selection process, the less you will need to learn when you join the team. This will not go unnoticed.

Landing a job is a team effort! After you have established your bona fides and great stories to tell, assemble a team to help you sell your case. Your team will consist of the external recruiter, any external parties who have connections to the hiring manager, company employees who will be a part of the hiring process, and of course, your references. Let these people know of your interest in the position and your top three qualifications to do the job. Court them and win them over.

Finally, keep all relevant parties updated as to your interest in the position. Send thank you notes to everyone you meet for an interview. Remember; your thank-you note is another opportunity to sell yourself and to express your continued interest in the job. Keep your references in the loop, primed and ready. Communicate frequently with your recruiter to stay current in the search, and to respond to any important questions.
Ensure that you stand out from the crowd by your enthusiasm and professionalism! Understand that no matter how strong your background, there are many other viable candidates in the queue.
 
Key Points to Remember:
1. Demonstrate your match to the job requirements.
2. Prepare for all interviews and conversations.
3. Turn your accomplishments into short stories.
4. Build a Support Team.
5. Be an Effective Communicator

Thank you for visiting my blog.  I hope you enjoyed my point of view and would like to receive regular posts directly to your email inbox. Toward this end, put your contact information on my mailing list.  

Your feedback helps me continue to publish articles that you want to read. Your input is important to me so; please leave a comment.

Jim Weber, President
New Century Dynamics Executive Search
Author of: Fighting Alligators: Job Search Strategy For The New Normal

Current Assignments

1. Strategic Partner – Atlanta-based B2B Professional Services Company – Complete
2. Director of Business Dev, Atlanta-based B2B Professional Services Company: New
3. Payroll-Benefits Manager, Atlanta-based Retail Company.
4. Senior Accounting Manager – Atlanta-based Manufacturer.
5. Controller – Orlando, FL-based Restaurant Company: 

Text To Join Our Mailing List:

Send the following text message:  NEWCENTURY

To:  22828