Mark, a friend and colleague, called Monday, asking for advice on behalf of his daughter, Julie. She had just received a job offer. It included a generous benefits package and a performance bonus. However, the base salary was 10% lower than her expectation. It occurred to me that the initial offer was a bit light. The market value for that position is greater than the initial offer. Mark’s question was, should Julie make a counteroffer, and how much?
Before answering his question, I probed a little to determine if this opportunity was, in fact, a good fit for Julie. Also, I wanted to learn the extent of her interest in this company. Was it something she sincerely wanted? Mark explained that it aligned with her college degree and will give her direct experience in her chosen field. She likes the product and the people. They are optimistic about this opportunity. Mark’s insight made it clear that this job had great potential for his daughter. I was ready to answer his question.
I told Mark that an initial offer of employment is seldom the employer’s final offer. Furthermore, savvy employers expect a counteroffer. They want to hire the best talent at the lowest possible salary. They have flexibility in the budget to pay more. But they don’t know the candidate’s bottom line compensation requirements. Why should their initial offer be the most they can afford? The only way to resolve the question is to negotiate. Mark was concerned that a counteroffer would cause the client to withdraw the offer. I said that I had never seen that happen. On the other hand, I have seen job offers rescinded if the candidate demonstrated inappropriate behavior during the negotiation process. I told Mark that if Julie showed a lack of good faith or presented irrational demands, she could lose the job.
My answer was Yes, she should make a counter. Share on XMark was pleased to hear my perspective. We then turned to how much she should request and how to deliver the counter. I suggested that she ask the employer for the additional ten percent as I believe that to the market value for the position, given his daughter’s experience. “The worst that can happen is that they will say no,” I said. He asked me if I had a template they could use to draft her counteroffer. I told him that he could find numerous examples on the internet and that I would be happy to review their response before they sent it to the hiring manager, which I did.
From my perspective, negotiating the starting salary and benefits package is the final part of the interview process. These negotiations give the hiring manager a clearer sense of the candidate’s potential. It reveals her problem-solving skills and ability to make her case and defend her position. Negotiating the starting salary will be Julie’s first experience working for this company. It will confirm her interest in working for this employer or not. Negotiating the terms of a Job Offer is the final step in the interview process.
Key Attributes for Successful Negotiations
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- Confidence
- Ability to state a position and make a case
- Exhibits rational behavior
- Performance under stress
- Orientation toward win-win solutions
- The Ability to Understand the Other’s Position
The ability to negotiate a better deal is fundamental to every business. It is an essential skill that can be very useful to the employer. Even though the negotiation abilities of a recent college grad may not be fully developed, the prospective employer will gain insight into the potential for further development.
I am often called on to engage in a search assignment for a newly created position. Sometimes, the prospective client does not have a good feel for the market value of that position. They rely on my expertise to determine a competitive compensation package. However, I will not take on the assignment until we have established a competitive salary range that I can present to my candidates. Otherwise, it would be a complete waste of time. The new hire’s actual starting salary will require negotiation. Employers expect you to make a counteroffer. But remember, the prospective employer is still evaluating you throughout the salary negotiation process.
Upon reviewing Julie’s counteroffer letter, I found that it was a good product. Still, I offered a few suggestions to make it better. The employer accepted her counteroffer. Julie started her new job on Wednesday. Success! Never hesitate to make a counteroffer.
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Jim Weber – Managing Partner, ITB Partners
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